Empire Life
62Developing259 King St E, Kingston, ON K7L 3A8, Canada
About
The Empire Life Insurance Company is a Canadian financial services provider offering life insurance, investments, and group benefits for individuals and small to midsize companies.
Senior Care Path Summary
Empire Life offers life insurance solutions including term and permanent policies, critical illness coverage, and disability insurance, as well as guaranteed investment funds and annuities for retirement planning. The company serves individuals and employers across Canada and provides tools such as retirement calculators and a RRIF payment calculator to help with income planning.
Customers can reach Empire Life by phone at 1-877-548-1881 (8:00 am to 8:00 pm EST weekdays) or visit the office at 259 King St. E. in Kingston, Ontario. The company also operates online platforms for quotes, claims submission, and account access.
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-07.
Who This Provider Is Best For
- Canadians seeking life insurance
- Retirees planning retirement income with annuities and RRIFs
- Employers offering group benefits
Photo Gallery
Photos via Google Maps
Google Reviews
View all on Google4.2
240 Google reviews
Most recent reviews
Becky Ulch
a month ago · via Google
Terrible customer service. I spoke with a Laura, and Lauren who both were very rude for no reason. I hope Empire Life listens to the calls their customer care team is taking because it does not look good for their business as a whole.
moran heather
2 months ago · via Google
Great customers service from my advisor, Allan Muise! He always takes the time and has patience to explain investments and the process. He understands my financial needs and works with me to determine the most appropriate financial investments for my situation at the time. He is always available to contact with any questions concerns I may have and is trustworthy.
Selena Smith
5 months ago · via Google
We had a great experience with Empire Life! The application process was smooth and easy, and everything was explained clearly. We felt supported and confident throughout the process. Highly recommend Empire Life for anyone looking for reliable coverage and great service.
Summary of Google Reviews
Summarized by Senior Care Path from Empire Life's Google rating and recent reviews. Confirm specifics with the provider.
Empire Life holds a strong 4.2-star rating across 240 Google reviews. Recent reviewers most often highlight caring, attentive staff.
Most common praise
- Caring, attentive staff
Services
Licenses & Registrations
Verifying professional registration
Insurance agents and brokers are licensed province by province. To confirm a broker holds a current licence, check the insurance regulator or council in your province.
Associations & Accreditations
Languages Supported
- English
- French
Location
259 King St E, Kingston, ON K7L 3A8, Canada
Also serves
- Canada