Arnold Hearing Centres
76Good421 Greenbrook Dr Unit 18B, Kitchener, ON N2M 4K1, Canada
About
Arnold Hearing Centres provides hearing assessments, hearing aids, earwax removal, and tinnitus management across seven locations in Southwestern Ontario. A family-run business established in 1950 with over 75 years of experience serving Kitchener, Guelph, Waterloo, Elmira, Simcoe, and New Hamburg.
Senior Care Path Summary
Arnold Hearing Centres has been family-owned for over 75 years and emphasizes personalized care tailored to each patient's individual needs and lifestyle. The owner highlights the importance of helping families stay connected through better hearing, acknowledging that untreated hearing loss can impact personality and confidence in older adults.
The practice uses a systematic five-step "Arnold Care Pathway" to deliver consistent, patient-centred care. From the initial welcome and listening phase through ongoing follow-up and support, the team prioritizes plain-language explanations of hearing assessments and results. Results are explained clearly rather than in clinical jargon, and treatment recommendations are always patient-led without pressure to pursue unnecessary solutions.
Arnold Hearing Centres serves multiple communities across Southwestern Ontario through seven clinic locations, making care accessible to seniors in Kitchener, Guelph, Waterloo, Elmira, New Hamburg, and Simcoe. They offer professional earwax removal, hearing aid fittings and repairs, tinnitus management, and custom ear protection, all designed to address common hearing challenges in older adults.
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-09-19.
Who This Provider Is Best For
- Older adults with hearing loss seeking personalized care
- Families concerned about a parent or grandparent's hearing
- Seniors experiencing earwax buildup affecting hearing clarity
- Older adults managing tinnitus
- People looking for ongoing hearing support and follow-up care
Google Reviews
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86 Google reviews
Most recent reviews
Sandra Belanger
a month ago · via Google
I have been at your hearing centre for many years. Everyone is so helpful and pleasant. Thank you for all your services.
Mike Conway
5 months ago · via Google
I called Arnold Hearing on the Wednesday before Good Friday and was booked in for Easter Monday at 1:00 PM. Quick turnaround, especially over a holiday weekend. My family has been on me about my hearing. I did not agree, but decided to get it checked anyway. They were certain it was wax buildup and expected a cleaning. Arnold confirmed there was very little wax and no need for that service. Instead of charging for something unnecessary, they offered a hearing test for the same $75. I went ahead with it. The test was thorough and clearly explained. The results showed my hearing is normal for my age (64), with no need for further testing or treatment. I go to a lot of live music events, so I appreciated that the staff also walked me through hearing protection options without any pressure to buy. What stood out was the approach: no upselling, clear communication, and respect for my time. The clinic is clean, organized, and runs on schedule. I recommend Arnold Hearing if you want a straightforward assessment without being pushed into services you do not need.
Ashley Phillips
6 months ago · via Google
Everyone here is absolutely amazing! While I’ve dealt primarily with Sarah since I started coming here several months ago, everyone has been equally as lovely and eager to hop in and help. Sarah, Nat, Andrea and Destiny continually go above and beyond for me, making a somewhat scary experience a breeze, explaining everything thoughtfully and thoroughly, resolving any issues quickly, and often (usually) making me laugh in the process. I cannot say enough good things about the work done here.
Services offered
Licenses & Registrations
Associations & Accreditations
Languages Supported
Location
421 Greenbrook Dr Unit 18B, Kitchener, ON N2M 4K1, Canada
Also serves
- Kitchener
- Guelph
- Waterloo
- Elmira
- New Hamburg
- Simcoe
Photo Gallery
Photos via Google Maps
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