Discover Hearing Centre
82Good450 Westheights Dr #9, Kitchener, ON N2N 3A2, Canada
About
Discover Hearing Centre is an award-winning, locally owned hearing clinic in Kitchener offering comprehensive hearing tests, hearing aids, tinnitus management, and cognitive evaluations, with strong support for seniors.
Senior Care Path Summary
Discover Hearing Centre is a locally owned and operated hearing clinic in Kitchener with particular strength in serving older adults and seniors. The clinic has earned Readers' Choice Diamond Awards for four consecutive years (2020–2023) and is known for its compassionate, patient-centred approach to hearing care. A client review specifically notes that the owner, Luc, was "amazingly kind, patient, personable and professional" when assessing a 95-year-old with dementia, and explicitly confirms the office is wheelchair accessible.
The clinic offers a comprehensive range of services suited to seniors: detailed hearing assessments, tinnitus management, invisible hearing aids, earwax removal, cognitive evaluations (which connect hearing health to brain function), and ongoing hearing aid maintenance and repair. The team takes time to explain tests and results in clear, simple language and provides lifetime support with regular check-ups and adjustments. Luc Gilmour, the owner, is a Registered Hearing Care Provider who speaks both English and French.
Services are provided at the clinic's ground-level location at 9-450 Westheights Drive in Kitchener, with no mention of home visits. The practice also serves residents of retirement homes in the region. The clinic's focus on early detection and preventive care, combined with transparent communication and care "grounded in research," makes it well-suited for older adults managing hearing loss or considering hearing aids for the first time.
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-03.
Who This Provider Is Best For
- Older adults with age-related hearing loss
- Seniors managing tinnitus or ringing in ears
- Individuals needing hearing aid fitting and repair
- Adults seeking cognitive and hearing health evaluations
- Patients with mobility challenges (wheelchair-accessible clinic)
Google Reviews
View on Google4.9
173 Google reviews
Most recent reviews
Brendan Reekie
a week ago · via Google
I had my first-ever hearing test here and I could not be more impressed! Luc was fantastic and made the whole experience so comfortable. He generously took the time to explain every step of the process, the tests, and the final results. I left the clinic with a complete, clear understanding of everything. Thank you, Luc, for the outstanding care!
Bek R
a month ago · via Google
Hands down the best care you can get! I've had tinnitus for 13 years and have been to a few specialists over that time. The team at Discover Hearing are the best of the best. I've been able to better understand my tinnitus and unique situation with my hearing thanks to their comprehensive hearing exams and cognitive function tests. Luc and Gemma are so friendly, patient, and easy to get along with.
RW Peter
a month ago · via Google
My wife and I have used Discover Hearing and the expertise of Luc for a good number of years. We have been so impressed with his knowledge, his commitment to the best hearing possible and a very personable approach to us as his clients/patients. We very highly recommend Luc for those who are looking for a qualified, caring, and successful hearing aid specialist
Services offered
Licenses & Registrations
- Registered Hearing Care Provider
Listed from the provider's website, confirm current licensing and insurance directly before hiring.
Associations & Accreditations
Languages Supported
Location
450 Westheights Dr #9, Kitchener, ON N2N 3A2, Canada
Also serves
- Kitchener
- Waterloo
- Cambridge
- Waterloo Region
Photo Gallery
Photos via Google Maps
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