Total Hearing Centre

About

Total Hearing Centre provides comprehensive hearing care including tests, hearing aid fitting, and adjustment services at nine locations across Ontario, with a 90-day trial period and 3-year warranty.

Most recent reviews

• 

  Margaret Ladouceur

  4 months ago · via Google

  Always a joy to walk into the clinic. Everyone is very helpful and acknowledgable. Would and have recommended them to my friends. Keep up the good work girls

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  Shannon Vosatka

  5 months ago · via Google

  I had a disappointing experience at this hearing clinic. As a healthy 35-year-old woman, I simply wanted to ensure my hearing was fine. Unfortunately, this clinic charged me $75 for a brief 5-minute consultation and hearing test, while two other clinics I visited afterward offered more comprehensive tests at no charge. My husband and baby accompanied me, and although I was unsure about having them in the testing room, I agreed. The staff assured me it wouldn’t affect the results, but I found it distracting to hear my baby making noises during the test. After a quick assessment, I was asked about my family’s hearing history. I mentioned I was unaware of any issues. The clinician then diagnosed me with nerve damage and recommended hearing aids, attributing the damage to loud music or childbirth, without offering further explanations. I was shocked and left to wait while they contacted my insurance about the hearing aids, but I ultimately had to leave because my baby needed a nap. Concerned about the diagnosis, I sought a second opinion from another specialist, who took 30 minutes to conduct a thorough test, including examining my ears. They found no evidence of damage or any hearing issues. If you’re considering this clinic, I urge you to think twice. They didn’t perform a proper examination, allowed my family in the testing area, and hastily concluded I had nerve damage. The most frustrating part is paying $75 for a service that many other places provide for free.

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  Lori Bacque

  a year ago · via Google

  The staff at Total One Hearing went above and beyond to help my mother with her hearing aid on short notice. We really appreciated the amazing customer support! Highly recommend this company if you require hearing aids ! Thanks again.

Services offered

• Hearing Aids

Location

1005 Ottawa St N, Kitchener, ON N2A 1H2, Canada