Big Hearts Home Care
Part of Big Hearts Home Care.
2982 Cliffrose Crescent, Coquitlam, BC V3E 2T2
5.0(42 reviews)- 24-hour and live-in care
- Dementia care
- Palliative care
- Personal care
- Companionship
Big Hearts Home Care is a home care agency in Coquitlam, British Columbia, rated 5.0 out of 5 from 42 Google reviews and with an SCP Confidence Score of 60 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in British Columbia: $22–$130/hrFrom British Columbia listings of this type that publish a rate. It isn't Big Hearts Home Care's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google5.042 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Reviewers describe Fatma as a trusted, heartfelt leader whose team guided families through dementia care, including explaining what to expect and helping them choose a care home. One family also praised a quick, compassionate response on a holiday weekend when other agencies could not help.
Most common praise
- Fatma's honest, educated guidance
- Heartfelt, professional caregivers
- Aide Ederlina valued by family
- Quick response on holiday weekend
Most recent reviews
Ahmed Raouf
2 years ago · via Google
Having known Fatma for many years, she is someone I highly respect. Fatma and her staff, provide heartfelt and professional services. The decision on who and how to care for a loved one is never easy, but Big Hearts Home Care gives comfort in knowing your loved ones are in great hands.
Tara Gibson
4 years ago · via Google
We used Fatma and her team for my mother when we had her at home with FTL Dementia. Now, it is best for my mom to go into a care home. During our experience with Big Hearts Home Care, Fatma went over and above to give us knowledge and her honest and educated opinion on where my mom was at and what we should expect. When we felt lost in the system she guided us; on her own time and out of the ‘bigness’ of her heart. My family and I are very grateful for her and her staff. Ederlina, our aide, has a place in our hearts forever and we will miss working with Big Hearts. I would recommend Big Hearts to anyone.
Michelle Davis
4 years ago · via Google
Big Hearts Home Care came to our rescue in the midst of a challenging circumstance with my elderly mom who has Alzheimer’s Disease. When I contacted their organization seeking support, they listened with compassion and responded in a timely manner to meet our needs. Furthermore, this was during a holiday weekend when every other organization I contacted basically told me I was “out of luck”. I would recommend this organization based on my experience with them.
Google reviews and rating refreshed September 2026.
About this agency
Big Hearts Home Care provides in-home care across BC, AB, ON and QC for seniors and others, with personal care, dementia support, palliative care, respite care, and other health services.
Serving Coquitlam and communities across BC, AB, ON, and QC, the agency focuses on helping clients live with dignity and independence in their own homes.
It offers same caregiver matching, 24/7 communication, bilingual staff, and complimentary monthly nurse visits with AI monitoring to track health changes.
Clients include seniors, accident victims, special needs individuals, injured workers, post-hospitalized patients, and new mothers. Care can typically start within 24 hours of inquiry.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors needing in-home support
- Dementia and Alzheimer's care
- Post-hospital recovery
- Individuals with developmental disabilities
- Accident victims
- Injured workers
Consider Alternatives For
- Seniors who'd rather move to a residence with meals, activities and staff on site
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Care services
- Personal care
- 24-hour overnight care
- Companionship
- Housekeeping
- Errands and transportation
- Alzheimer's and dementia support
- Palliative care
- Physiotherapy
- Occupational therapy
- Foot care
- Postpartum care
- MCFD respite care program
Also good to know
- Same caregiver guarantee
- Affordable rates
- 24/7 direct communication
- Free care assessment
- Care can start within 24 hours
- Monthly nurse visits included
- AI monitoring systems for health tracking
- Certified and experienced staff
Languages: English, Bilingual staff available
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Big Hearts Home Care an SCP Confidence Score of 60/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
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Associations & Accreditations
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Location
2982 Cliffrose Crescent, Coquitlam, BC V3E 2T2
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