Bruyère Health Saint-Louis Long-Term Care

Most recent reviews

• 

  Tyna Myre

  a month ago · via Google

  Worst place ever! They ignore residents, leave them in their soiled diapers for hours, they don't answer bells, psw's walk in and out without tending to the residents needs, my aunt and I were there and it took over 2 hours before we could get someone to come and change my uncle's soiled diaper. And then again another hour and half later that same day. My uncle has a very bad diaper rash. So much so that he screams from the pain. He can't sit up straight either because of that. And he was dirty with long and filthy fingernails. He needs a wheelchair to get around so he requires help to get to and from his bed but again, he has to wait for hours to get the help. I spoke with a couple residents outside who too say they have diaper rashes and that their rooms are dirty. They have bugs, ants and flies. Just look at the pictures. I should have taken more. If I could have given them a zero, I would have. This is inhumane!! If I could have taken my uncle home with me, I would have.

• 

  Diane Maciver

  3 months ago · via Google

  Beautiful place .I visit my sister the staff ar caring and nice .

• 

  Karine Langley Ph.D

  8 months ago · via Google

  My mother stayed here on respite , and they nearly killed her. My Mom has dementia, aspiration is a risk! The feeding staff, a motely crew, gave her toast. Our private caregiver saw my Mom coughing. The nurse on staff would not give her name, she wore no nametag. We calked 911, my mother’s lungs were flooded. The nurse took her time, despite the paramedic shouting at her. My dear mother nearly died in that prison! They feed people who are asleep and the food dribbles down. Mom was there for respite and was there less than a week. My mother spend three weeks in hospital. We never got a call from anyone! I lodged a complaint, but they did nothing. Never ever put your loved ones here! This place is a disgrace!