Carleton Lodge

Most recent reviews

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  Jennifer Norton

  4 months ago · via Google

  Our family has been incredibly impressed with Carleton Lodge. From the moment you walk into the beautiful and welcoming lobby, you can feel the warmth and sense of community throughout the entire home. The atmosphere truly feels like a loving extended family where residents are treated with dignity, kindness, and genuine compassion every single day. The caring staff go above and beyond to ensure residents feel comfortable, supported, and valued. A very special shout-out to the support staff throughout the building — their hard work, patience, and friendly attitudes do not go unnoticed and make such a meaningful difference. Our uncle Carl will celebrate 3 years at Carleton Lodge this November. After being briefly displaced due to the flood, his welcome back to the home was absolutely beautiful and deeply touching for our family. Carl has also endured the heartbreaking loss of his sister and caregiver, and throughout it all, the staff have been nothing short of amazing. Their love, compassion, patience, and genuine care helped him through some hard times and reminded us that he is truly surrounded by people who care deeply about him. One of the things that means the most to Carl is the sense of connection he feels every day. Visitors to the home are such an important part of his life, and you will often catch him happily talking hockey with many different visitors throughout the building. Those daily conversations, smiles, and friendships bring him so much joy and truly make him feel part of a caring community. We also appreciate the many thoughtful amenities and programs available for residents, including the convenient in-house store, the incredible volunteers who generously give their time, and the wide variety of engaging activities that keep residents active, social, and connected. Carleton Lodge truly feels like part of Carl’s family now, and we cannot thank the entire team enough for the exceptional care, comfort, and compassion they continue to provide.

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  Steve Barreira

  4 months ago · via Google

  My parents recently moved into this long-term care facility, and I truly cannot express how grateful I am for the kindness and compassion shown by the staff. From the very beginning, everyone has been welcoming, patient, caring, and genuinely supportive during what has been a very emotional transition for our family. The staff treat residents with dignity and respect, and it’s clear they truly care about the people living there. Knowing that both of my parents are in a safe, supportive, and compassionate environment gives me tremendous peace of mind. Thank you to all the nurses, PSWs, social worker(s), support staff, and everyone involved for the incredible work you do every day. Your kindness does not go unnoticed, and our family deeply appreciates it.

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  Al Lebeau

  8 months ago · via Google

  Without a doubt, Carleton Lodge is a very well run Long Term Care Facility. My wife is not only taken care of in every way but she and the other residents of the Dementia ward are truly loved by the nurses and PSWs. They are like family to me. All the staff, including reception, the Tuck Shop, the Activities, cleaning, kitchen, physiotherapists and maintenance are always performing their duties efficiently and with smiling faces. The Lodge is always very clean and there are plenty of common areas where you can take your loved ones to for visits or the have a meal with. In the summer there are wheel chair swings, pathways and gardens to enjoy. Carleton Lodge is surrounded by nature and is right beside the Jock river which will soon have an upgrade to include more accessibility. Entertainment is a regular occurrence with musicians, petting zoos, animal visits and much more. Thank-you to the manager Yves Pilon and all the wonderful staff. ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️ ❤️