CBI Home Health
41Limited700 Clonsilla Ave #201, Peterborough, ON K9J 5Y3, Canada, Peterborough, Ontario
About This Community
CBI Home Health is a home care option in Peterborough, Ontario.
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Senior Care Path Summary
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-06.
Who This Community Is Best For
Ideal For
- Seniors who want to remain in their own home with extra support
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google2.2
17 Google reviews
Most recent reviews
Shirley
6 months ago · via Google
I am so totally frustrated with the way this company works, I have been waiting for a call to advise me when a nurse will be coming all day. It’s now 4:10 and nothing, I have called the company 3 times to follow up and still no response from the nurse assigned to me .I’ve recently started chemo they have a ball attached to my pic line that needed to be removed around 9:00 this morning. Out of 6 nurses I’ve had so far 2 have been more than qualified the rest are just going through the motions. This is not right something needs to change here
Mick Inptbo
7 months ago · via Google
The PSW‘s who work there are very good in Peterborough, my 97-year-old aunt was very pleased with their service and friendliness for the most part. The office is an absolute nightmare, they don’t coordinate visits and communicate properly with their people that are out in the field. I have had three phone calls this week from there “ Customer service” Group about the same issue that I spoke with a supervisor about five days ago. When you call in you end up sitting on hold, but at least they have a callback service
Jim Millward
a year ago · via Google
GOOD LUCK if you are TRYING to actually talk to someone... They DO NOT return calls/answer messages and when you call in.... you are on hold FOREVER On hold for OVER 30+ minutes,,, even the automated service does not work properly. Not only do the staff hang up on your call (while "transferring" your call... so does the automated answering service! CBI Home Health (Owner) - Do not sprinkle sugar on your BS and try to pass it off as candy! This is an ONGOING problem!!!! OVER a month since CBI said they were working on fixing their system.... NOTHING has changed! SAME BS.... SAME no call returns... SAME excuses for cancelling NEEDED services You have to HOUND them to get issues resolved... and AGAIN - NO call backs and NO issues resolved! Their "Customer Service" is NON-EXISTANT!!!!!!! PATHETIC! If I could rate CBI is NEGATIVES... the rating would be -100 stars
Summary of Google Reviews
Summarized by Senior Care Path from CBI Home Health's Google rating and recent reviews. Confirm specifics with the community.
CBI Home Health holds a 2.2-star rating across 17 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
- Responsive, helpful communication
Licenses & Registration
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Provincial licensing information
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Associations & Accreditations
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Location
700 Clonsilla Ave #201, Peterborough, ON K9J 5Y3, Canada, Peterborough, Ontario K9J 5Y3