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Home Care

CBI Home Health

54Developing

Part of CBI Home Health.

100 Sheppard Ave E #200, North York, ON M2N 6N5, Canada, Toronto, Ontario

2.1(35 reviews)
Home Care

Last updated September 2026

About This Community

CBI Health is Canada's leading community healthcare provider offering home health services across Canada.

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Senior Care Path Summary

CBI Home Health's North York office serves families across Toronto as part of a national home and community care organization. Services include nursing, personal care, homemaking and home support, dementia care, foot care, caregiver respite and in-home therapy.

It can suit seniors who need regular help at home or nursing visits after an illness. The Google rating is low, and reviewers often mention missed or changing visits, so ask how scheduling, backup staff and communication work before care begins.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at CBI Home Health

Pricing

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Typical in Ontario: $24–$216/hrFrom Ontario listings of this type that publish a rate. It isn't CBI Home Health's own price, so ask them for theirs.

Home Care

Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.

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Who This Community Is Best For

Ideal For

  • Seniors who want to remain in their own home with extra support
  • Seniors living with dementia who need specialized, secure support

Consider Alternatives For

  • Those who need 24-hour, facility-based supervision

Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.

Photo Gallery

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Photos via Google Maps

2.1

35 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from CBI Home Health's Google rating and recent reviews. Confirm specifics with the community.

CBI Home Health holds a 2.1-star rating across 35 Google reviews. Recent reviewers most often highlight clean, well-kept spaces and warm, welcoming community.

Most common praise

  • Clean, well-kept spaces
  • Warm, welcoming community
ThemesCleanlinessAtmosphere

Most recent reviews

  • Sid The Realty Bulls

    Sid The Realty Bulls

    a month ago · via Google

    Really unbelievably unreliable , unprofessional. How can a company at with this level of customer service survive in Canada … supposedly first world. My parents and am sure other older people who need help aren’t getting it after paying taxes lifelong. Sunday there is no one to receive calls. I have been trying them for hours.

  • William Dempsey

    William Dempsey

    4 months ago · via Google

    Incredibly unreliable company. Extremely unprofessional. Have been trying unsuccessfully to get them off our file since December. Awful experience for me and my family. One star is generous here.

  • P P

    P P

    10 months ago · via Google

    I am only giving 1 star because I can't post a review without it otherwise I would give -1000 as a rating. Absolutely the worst organization to deal with. The PSWs are supposed to follow a schedule but instead show up whenever they feel like it. Some are actually great to deal with but the majority have been rude, unhelpful and down right insensitive. Some have been ordering my 80yr old mother to lift the patient and clean the patient. Seriously? What exactly is their role? The government needs to be aware of the dismal service and treatment of Ontario seniors. It is absolutely unacceptable. I will be writing a letter to my MPP as well as the health minister and the Premier. This company can't be allowed to go on treating the most vulnerable seniors this way. Disgusted citizen.

Google reviews and rating refreshed September 2026.

54/ 100

Confidence Score

Developing

Our 100-point confidence rating

Trust 48/60Verified 6/40
How we calculate the Confidence Score

Senior Care Path gives CBI Home Health an SCP Confidence Score of 54/100 (Developing), our 100-point trust rating. How we calculate it.

Licenses & Registration

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Provincial licensing information

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Associations & Accreditations

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Verifying accreditation

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Location

100 Sheppard Ave E #200, North York, ON M2N 6N5, Canada, Toronto, Ontario M2N 6N5

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More home care in Toronto

If CBI Home Health is not quite the right fit, here are other well-rated home care in Toronto and nearby, each with its own Confidence Score and real reviews.

Guides to help you choose

Straightforward, Canada-specific reading on cost, comparisons, and what to look for as you weigh home care.