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Retirement Home

Chartwell Clair Hills Retirement Residence

73Good

Part of Chartwell Retirement Residences.

530 Columbia St W, Waterloo, ON N2T 0B1, Canada

4.9(172 reviews)
Retirement HomeIndependent LivingAssisted Living
Pet friendlyFitness centreDiningTransportationSalon
Waitlistavailability

Last updated September 2026

About This Community

Chartwell Clair Hills is an upscale retirement residence in Waterloo offering independent living and assisted living services. The residence features spacious suites, diverse amenities, and personalized care services.

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Senior Care Path Summary

Chartwell Clair Hills is located at 530 Columbia Street West in the Laurelwood neighbourhood of Waterloo, Ontario. The residence offers a continuum of care with both independent living and assisted living options, allowing residents to age in place as their needs change.

The facility features upscale suites with various layouts, studio, one-bedroom, one-bedroom-plus-den, two-bedroom, and two-bedroom-plus-den options, each equipped with kitchenettes and elegant design details including Shaker-style millwork and floor-to-ceiling windows.

Select suites feature covered balconies with views of surrounding greenspace.

Key amenities are located on the first floor for accessibility and include a saltwater therapy pool, fitness room, art studio, solarium for gardening, bistro pub, salon and spa, library, activity room, movie theatre, and private dining room.

The residence emphasizes dining excellence with chef-prepared meals served by attentive staff including a Maître D' in the elegant dining room.

Housekeeping services are provided, and optional leisure activities include book clubs, guest speakers, pet visits, video gaming, live entertainment, and shuttle outings.

Chartwell Clair Hills offers flexible care and support through its Care Assist program, which provides customized à la carte wellness services and all-inclusive care packages. Services include 24-hour nursing access and concierge-style support.

The residence is pet-friendly, and residents can personalize their suites with their own furniture and belongings. The location is near shopping, dining, and Laurel Creek Nature Centre, approximately 10 minutes from uptown Waterloo amenities.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at Chartwell Clair Hills Retirement Residence

Starting price

From $4,941/mo

Retirement HomeIndependent LivingAssisted Living

A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.

Accommodation options

Studio
One-bedroom
One-bedroom-plus-den
Two-bedroom
Two-bedroom-plus-den

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Who This Community Is Best For

Ideal For

  • Seniors who need supportive care within a residential community
  • Seniors who need higher-acuity or 24-hour nursing care
  • Couples or individuals who want care that can grow with their needs
  • Seniors who'd like to bring a beloved pet
  • Couples who want to share a suite

Consider Alternatives For

  • Active, fully independent seniors who don't need support

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Hospitals & healthcare nearby

The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Chartwell Clair Hills Retirement Residence, not services it provides or is affiliated with.

Senior-focused healthcare

Grand River Hospital - Freeport

Rehabilitation and continuing care hospital

About 14.3 km away

  • Geriatric Medicine
  • Geriatric Psychiatry
  • Geriatric Rehabilitation
  • Palliative Care

Also nearby

Cambridge Memorial Hospital

Hospital

About 22.5 km away

  • Emergency Department
  • Geriatric Outpatient Clinic
  • Geriatric Medicine
  • Dementia Care

Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.

Care Services

  • 24-hour nursing access
  • Housekeeping services
  • Concierge service
  • Meal service with Maître D'
  • Medication management
  • Wellness services
  • Personal care assistance

Languages Supported

  • English

Amenities

  • Saltwater pool
  • Fitness room
  • Art studio
  • Solarium
  • Bistro pub
  • Salon and spa
  • Library
  • Activity room
  • Movie theatre
  • Private dining room
  • Dining room

Key Features

  • Pet Friendly
  • Continuum of care
  • Upscale suites
  • Main-floor amenities
  • Shuttle service
  • Personalized care planning

Photo Gallery

Chartwell Clair Hills Retirement Residence photo 1
Chartwell Clair Hills Retirement Residence photo 2
Chartwell Clair Hills Retirement Residence photo 3
Photos via Google Maps

Google Reviews

4.9

172 Google reviews

Most recent reviews

  • Henry Winter

    Henry Winter

    a month ago · via Google

    As a seniors' entertainer, I have the privilege of performing regularly in more than 35 seniors' residences across Southwestern Ontario. I've had the opportunity to perform at Clair Hills many times, and every visit has been a pleasure. The social programming is thoughtfully planned, resident participation is outstanding, and there is a genuine sense of community. I've consistently seen kindness, respect, and care among both staff and residents. It's clear that relationships matter here, and that creates a warm, welcoming atmosphere that is a joy to experience.

  • Becky Elliott

    Becky Elliott

    a month ago · via Google

    The staff here are absolutely wonderful! I've been amazed how throughout even the pandemic how much they were able to retain their stuff when many other retirement homes had an increase in turnover. Paula in particular is a wonderful :-) when you enter the door and is always stepping in to help residents and visitors without hesitation.

  • Susan Kieswetter

    Susan Kieswetter

    3 months ago · via Google

    I have had the pleasure of visiting a resident at Clair Hills and I was struck by the compassion and care I witnessed by the staff. As soon as you walk through the front entrance you are greeted by welcoming staff and residents. There is a sense of joy as people buzz about attending a variety of activities and social gatherings. I also witnessed care professionals interactions with residents and they were cheerful and caring in their duties. I had to interact with management to solve a problem and they quickly addressed the issue and provided a time line to the solution. I have had numerous experiences in retirement communities and I can honestly say Clair Hills was one of the best.

Summary of Google Reviews

Summarized by Senior Care Path from Chartwell Clair Hills Retirement Residence's Google rating and recent reviews. Confirm specifics with the community.

Chartwell Clair Hills Retirement Residence holds an excellent 4.9-star rating across 172 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.

Most common praise

  • Caring, attentive staff
  • Engaging activities and social life
  • Warm, welcoming community

Most common concerns

  • Occasional notes on staffing or response times
ThemesStaff & careActivitiesAtmosphere

Google reviews and rating refreshed September 2026.

73/ 100

Confidence Score

Good

Our 100-point confidence rating

Trust 60/60Verified 13/40
How we calculate the Confidence Score

Senior Care Path gives Chartwell Clair Hills Retirement Residence an SCP Confidence Score of 73/100 (Good), our 100-point trust rating. How we calculate it.

The essentials

Languages spoken
English

Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.

Licenses & Registration

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Provincial licensing information

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Associations & Accreditations

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Verifying accreditation

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Location

530 Columbia St W, Waterloo, ON N2T 0B1, Canada, Waterloo, Ontario N2T 0B1

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