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Chartwell Clair Hills Retirement Residence
78Good530 Columbia St W, Waterloo, ON N2T 0B1, Canada, Waterloo, Ontario
About This Community
Chartwell Clair Hills is an upscale retirement residence in Waterloo offering independent living and assisted living services. The residence features spacious suites, diverse amenities, and personalized care services.
Senior Care Path Summary
Chartwell Clair Hills is located at 530 Columbia Street West in the Laurelwood neighbourhood of Waterloo, Ontario. The residence offers a continuum of care with both independent living and assisted living options, allowing residents to age in place as their needs change.
The facility features upscale suites with various layouts—studio, one-bedroom, one-bedroom-plus-den, two-bedroom, and two-bedroom-plus-den options—each equipped with kitchenettes and elegant design details including Shaker-style millwork and floor-to-ceiling windows.
\n\nKey amenities are located on the first floor for accessibility and include a saltwater therapy pool, fitness room, art studio, solarium for gardening, bistro pub, salon and spa, library, activity room, movie theatre, and private dining room.
The residence emphasizes dining excellence with chef-prepared meals served by attentive staff including a Maître D' in the elegant dining room.
\n\nChartwell Clair Hills offers flexible care and support through its Care Assist program, which provides customized à la carte wellness services and all-inclusive care packages. Services include 24-hour nursing access and concierge-style support.
The residence is pet-friendly, and residents can personalize their suites with their own furniture and belongings. The location is near shopping, dining, and Laurel Creek Nature Centre, approximately 10 minutes from uptown Waterloo amenities.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-06-22.
Who This Community Is Best For
Ideal For
- Seniors who need supportive care within a residential community
- Seniors who need higher-acuity or 24-hour nursing care
- Couples or individuals who want care that can grow with their needs
- Seniors who'd like to bring a beloved pet
- Couples who want to share a suite
Consider Alternatives For
- Active, fully independent seniors who don't need support
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google4.9
160 Google reviews
Most recent reviews
- G
Gordon Hatt
2 months ago · via Google
I was so happy with the way Clair Hills supported us for my mother’s 91st birthday. They made a meal exactly to my mother’s specifications and everyone enjoyed their meal. And the staff sang Happy Birthday. That was beautiful. It has elevated my mother’s mood for the past week. And that is priceless.
- K
Kevin Hatt
2 months ago · via Google
We had a private birthday party for my mother with a delicious catered meal by the alway friendly and helpful staff. The people and the food are always great at Claire Hills.
- J
John Rocha
4 months ago · via Google
From the first phone call to Clair Hills, John Whiting and all the staff have bent over backwards to accommodate us....from adjusting his schedule for a tour, a temporary room until a suite became available, to handling all the moving details, John has made this transition smooth and seemless. My FIL has been there for one month now and is settling in well. He raves about how good the food is and how nice everyone is. The PSW quickly learned my FIL's habits. Very happy we chose this retirement home.
Summary of Google Reviews
Summarized by Senior Care Path from Chartwell Clair Hills Retirement Residence's Google rating and recent reviews. Confirm specifics with the community.
Chartwell Clair Hills Retirement Residence holds an excellent 4.9-star rating across 160 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Warm, welcoming community
- Responsive, helpful communication
Care Services
- 24-hour nursing access
- Housekeeping services
- Concierge service
- Meal service with Maître D'
- Medication management
- Wellness services
- Personal care assistance
Amenities
- Saltwater pool
- Fitness room
- Art studio
- Solarium
- Bistro pub
- Salon and spa
- Library
- Activity room
- Movie theatre
- Private dining room
- Dining room
Licenses & Registration
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Claim this listing to add detailsKey Features
- Pet Friendly
- Continuum of care
- Upscale suites
- Main-floor amenities
- Shuttle service
- Personalized care planning
Accommodation Options
Starting from $4,941/month
Languages Supported
- English
Location
530 Columbia St W, Waterloo, ON N2T 0B1, Canada, Waterloo, Ontario N2T 0B1
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