Nearest emergency department
Grand River Hospital - Kitchener-Waterloo
Hospital
About 5.7 km away
- Emergency Department

Part of Chartwell Retirement Residences.
530 Columbia St W, Waterloo, ON N2T 0B1, Canada
4.9(172 reviews)Last updated September 2026
Chartwell Clair Hills is an upscale retirement residence in Waterloo offering independent living and assisted living services. The residence features spacious suites, diverse amenities, and personalized care services.
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Claim this listing →Senior Care Path Summary
Chartwell Clair Hills is located at 530 Columbia Street West in the Laurelwood neighbourhood of Waterloo, Ontario. The residence offers a continuum of care with both independent living and assisted living options, allowing residents to age in place as their needs change.
The facility features upscale suites with various layouts, studio, one-bedroom, one-bedroom-plus-den, two-bedroom, and two-bedroom-plus-den options, each equipped with kitchenettes and elegant design details including Shaker-style millwork and floor-to-ceiling windows.
Select suites feature covered balconies with views of surrounding greenspace.
Key amenities are located on the first floor for accessibility and include a saltwater therapy pool, fitness room, art studio, solarium for gardening, bistro pub, salon and spa, library, activity room, movie theatre, and private dining room.
The residence emphasizes dining excellence with chef-prepared meals served by attentive staff including a Maître D' in the elegant dining room.
Housekeeping services are provided, and optional leisure activities include book clubs, guest speakers, pet visits, video gaming, live entertainment, and shuttle outings.
Chartwell Clair Hills offers flexible care and support through its Care Assist program, which provides customized à la carte wellness services and all-inclusive care packages. Services include 24-hour nursing access and concierge-style support.
The residence is pet-friendly, and residents can personalize their suites with their own furniture and belongings. The location is near shopping, dining, and Laurel Creek Nature Centre, approximately 10 minutes from uptown Waterloo amenities.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Starting price
From $4,941/mo
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Ideal For
Consider Alternatives For
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Chartwell Clair Hills Retirement Residence, not services it provides or is affiliated with.
Nearest emergency department
Hospital
About 5.7 km away
Senior-focused healthcare
Rehabilitation and continuing care hospital
About 14.3 km away
Also nearby
Hospital
About 22.5 km away
Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.



4.9
172 Google reviews
Most recent reviews
Henry Winter
a month ago · via Google
As a seniors' entertainer, I have the privilege of performing regularly in more than 35 seniors' residences across Southwestern Ontario. I've had the opportunity to perform at Clair Hills many times, and every visit has been a pleasure. The social programming is thoughtfully planned, resident participation is outstanding, and there is a genuine sense of community. I've consistently seen kindness, respect, and care among both staff and residents. It's clear that relationships matter here, and that creates a warm, welcoming atmosphere that is a joy to experience.
Becky Elliott
a month ago · via Google
The staff here are absolutely wonderful! I've been amazed how throughout even the pandemic how much they were able to retain their stuff when many other retirement homes had an increase in turnover. Paula in particular is a wonderful :-) when you enter the door and is always stepping in to help residents and visitors without hesitation.
Susan Kieswetter
3 months ago · via Google
I have had the pleasure of visiting a resident at Clair Hills and I was struck by the compassion and care I witnessed by the staff. As soon as you walk through the front entrance you are greeted by welcoming staff and residents. There is a sense of joy as people buzz about attending a variety of activities and social gatherings. I also witnessed care professionals interactions with residents and they were cheerful and caring in their duties. I had to interact with management to solve a problem and they quickly addressed the issue and provided a time line to the solution. I have had numerous experiences in retirement communities and I can honestly say Clair Hills was one of the best.
Summarized by Senior Care Path from Chartwell Clair Hills Retirement Residence's Google rating and recent reviews. Confirm specifics with the community.
Chartwell Clair Hills Retirement Residence holds an excellent 4.9-star rating across 172 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.
Most common praise
Most common concerns
Google reviews and rating refreshed September 2026.
Confidence Score
Good
Our 100-point confidence rating
Senior Care Path gives Chartwell Clair Hills Retirement Residence an SCP Confidence Score of 73/100 (Good), our 100-point trust rating. How we calculate it.
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
To review licensing and compliance for retirement and long-term care homes in Ontario, search the official public registers.
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Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
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530 Columbia St W, Waterloo, ON N2T 0B1, Canada, Waterloo, Ontario N2T 0B1
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