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Retirement Home

Chartwell Westhill Retirement Community

80Good

Part of Chartwell Retirement Residences.

25 Westhill Dr, Waterloo, ON N2T 0C4, Canada

4.5(63 reviews)
Retirement HomeIndependent Living
Pet friendlyFitness centreDiningSalonGardens
Waitlistavailability

Last updated September 2026

About This Community

Chartwell Westhill is a retirement community in Waterloo offering independent living suites and seniors' apartments with flexible care services available through their Care Assist Program.

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Senior Care Path Summary

Chartwell Westhill is a vibrant independent living retirement community located at 25 Westhill Drive in Waterloo, Ontario.

Nestled on a quiet cul-de-sac in a park-like setting, it offers studio, one-bedroom, one-bedroom-plus-den, and two-bedroom suites, as well as spacious seniors' apartments with full kitchens.

Each suite features nine-foot ceilings, large windows, private balconies, in-suite storage, and individually controlled heating and air conditioning.

The community provides a comprehensive lifestyle with various amenities and services included in monthly rent: weekly housekeeping, towel service, complimentary laundry, 24/7 staff availability, emergency call systems, utilities, and Wi-Fi in common areas.

Dining is a highlight, featuring the elegant Empress Dining Room with chef-prepared meals, as well as The Westhill Café and Pickwick's Pub for casual gatherings.

For residents requiring additional support, the Care Assist Program offers customized, à la carte care services ranging from light to heavy care, including medication management, assistance with daily routines, and wellness treatments.

Optional services include parking, grocery delivery, personal laundry, and guest suites.

The residence features extensive amenities including a fitness centre, theatre, hair salon and spa, Demonstration Kitchen, various lounges, and landscaped outdoor spaces with walking trails and a gazebo.

Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.

Pricing at Chartwell Westhill Retirement Community

Starting price

From $2,990/mo

Retirement HomeIndependent Living

A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.

Accommodation options

Studio
One-bedroom
One-bedroom plus den
Two-bedroom
Seniors' apartments

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Who This Community Is Best For

Ideal For

  • Independent seniors
  • Seniors seeking to downsize
  • Seniors wanting flexible care options

Consider Alternatives For

  • Seniors who need 24-hour nursing or complex medical care
  • Those who need secure dementia care

Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.

Hospitals & healthcare nearby

The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Chartwell Westhill Retirement Community, not services it provides or is affiliated with.

Senior-focused healthcare

Grand River Hospital - Freeport

Rehabilitation and continuing care hospital

About 12.9 km away

  • Geriatric Medicine
  • Geriatric Psychiatry
  • Geriatric Rehabilitation
  • Palliative Care

Also nearby

Cambridge Memorial Hospital

Hospital

About 20.9 km away

  • Emergency Department
  • Geriatric Outpatient Clinic
  • Geriatric Medicine
  • Dementia Care

Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.

Care Services

  • Medication management
  • Assistance with daily routines
  • Wellness support
  • Housekeeping
  • Towel service
  • Laundry facilities
  • Emergency call system
  • 24/7 staff availability
  • Esthetician treatments

Amenities

  • Dining room
  • Café
  • Pub
  • Fitness centre
  • Theatre
  • Hair salon
  • Spa
  • Demonstration Kitchen
  • Lounges
  • Gardens
  • Walking paths
  • Gazebo

Key Features

  • Pet friendly
  • Nine-foot ceilings
  • Private balconies
  • Full kitchens in apartments
  • Utilities included
  • Weekly housekeeping
  • 24/7 staff
  • Care Assist Program

Photo Gallery

Chartwell Westhill Retirement Community photo 1
Chartwell Westhill Retirement Community photo 2
Chartwell Westhill Retirement Community photo 3
Photos via Google Maps

4.5

63 Google reviews

Summary of Google Reviews

Summarized by Senior Care Path from Chartwell Westhill Retirement Community's Google rating and recent reviews. Confirm specifics with the community.

Chartwell Westhill Retirement Community holds a strong 4.5-star rating across 63 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.

Most common praise

  • Caring, attentive staff
  • Quality dining and meals
  • Clean, well-kept spaces
  • Engaging activities and social life
ThemesStaff & careDiningCleanlinessActivitiesAtmosphere

Most recent reviews

  • Helen Ramirez

    Helen Ramirez

    9 months ago · via Google

    We never expected that we would as a family have to make such a huge decision and to make it so fast. I had to find a place for my dad who after a stroke couldn't return home safely. I called every place in town and visited places that I hope would be a good landing place for Dad. My heart sunk with what I witnessed out there until that moment when two people from Westhill visited Dad in hospital and immediately graced him with immense kindness, care and laughter! It the months since then we have all had the experience of being invited into a family - a community of people of staff and residents who bring life here with such attentiveness in all the ways that are needed. Dad has said it best - this is home and it allows him to live fully and actively discovering life in all kinds of new ways that brings him joy.

  • Janice Gibel

    Janice Gibel

    a year ago · via Google

    Westhill is a beautiful retirement home, inside and out. The inside is very well-maintained and the grounds are beautiful outside. I was outside at an event with my dad recently and the recreational staff took pride in setting up beautifully decorated tables for a sangria tasting event. They make all the events there inviting for residents. They know the names of the residents and engage with them and make them all feel special. The staff at the front desk, administrators, staff in the wellness centre, nurses, PSW’s, dining room staff , cleaning staff and maintenance staff are all hard-working and extremely friendly. The social team plans numerous events for the residents to participate in. They really look forward to all of these events. I know our family really appreciates everything the staff at Westhill does for the residents. They are top-notch!

  • Kevin Zach

    Kevin Zach

    a year ago · via Google

    Mom spent 3 wonderful years at The Westhill Retirement Residence. All the staff at Westhill from Property Maintenance, PSWs, Nurses, Administration, Dining, Reception and Management were all fabulous and made everyone feel welcomed and loved. Everyone called mom by name, which made her smile. The staff were always cheerful and happy which shows well for management. Thanks Westhill!

Google reviews and rating refreshed September 2026.

80/ 100

Confidence Score

Good

Our 100-point confidence rating

Trust 60/60Verified 20/40
How we calculate the Confidence Score

Senior Care Path gives Chartwell Westhill Retirement Community an SCP Confidence Score of 80/100 (Good), our 100-point trust rating. How we calculate it.

Licenses & Registration

Retirement home licence

Licensed

Retirement Homes Regulatory Authority (RHRA)

Licence #S02057 · checked October 2026

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Provincial licensing information

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Associations & Accreditations

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Location

25 Westhill Dr, Waterloo, ON N2T 0C4, Canada, Waterloo, Ontario N2T 0C4

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