Nearest emergency department
Windsor Regional Hospital - Metropolitan
Hospital
About 8.2 km away
- Emergency Department
Long Term Care
Heron Terrace
42Limited11550 McNorton St, Windsor, ON N8P 1T9, Canada
4.1(18 reviews)Long Term Care
Dining
WaitlistavailabilityPlacement is arranged through Ontario Health atHome, not by contacting the home directly.
Last updated October 2026
About This Community
Heron Terrace is a long-term care facility located in Windsor, Ontario, offering separate living areas and multiple levels of care for residents with mild to high assistance needs, including specialized care for those with Alzheimer's.
Managed by
This listing hasn't been claimed yet.
Claim this listing →Senior Care Path Summary
Located in Windsor, Ontario, Heron Terrace is designed with separate living areas and provides multiple levels of care for residents requiring mild to high assistance, including specialized care for those with Alzheimer's.
The facility features a Snoezelen Program, a multi-sensory environment offering relaxation and leisure, and offers a social calendar with enriching activities and off-site excursions.
Staff are committed to enhancing residents' quality of life with nutritious dining and comfortable accommodations that can be personalized with resident belongings.
Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.
Pricing at Heron Terrace
Pricing
Contact for pricing
Long Term Care
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
How placement works
Applying for long-term care
This is a long-term care home, so you can't book a room directly. Placement is arranged through Ontario Health atHome, which confirms eligibility and manages the waiting list for the homes you choose.
- 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
- 2You pick the homes you'd like, and your name is added to each home's waiting list.
- 3When a bed opens and you're next in line, the home offers it to you.
Not sure long-term care is the right fit? Our free assessment can help you compare retirement homes, assisted living, and care at home too.
Who This Community Is Best For
Ideal For
- Seniors with complex medical needs who require 24-hour nursing care
- Seniors living with dementia who need specialized, secure support
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Hospitals & healthcare nearby
The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Heron Terrace, not services it provides or is affiliated with.
Memory & cognitive care
Hotel-Dieu Grace Healthcare
Hospital
About 13.9 km away
- Geriatric Psychiatry
- Palliative Care
- Outpatient Rehabilitation
Rehabilitation & continuing care
Windsor Regional Hospital - Ouellette Campus
Hospital
About 11 km away
- Emergency Department
- Stroke Rehabilitation
- Outpatient Rehabilitation
Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.
Care Services
- Specialized care for Alzheimer's residents
- Meal services
- Social and recreational activities
Amenities
- Dining room
- Multi-sensory room
Key Features
- Snoezelen Program (multi-sensory environment)
- Separate living areas
- Multiple levels of care
- Activity programs and off-site excursions
- Family visits welcome
- Video conferencing available
Google Reviews
4.1
18 Google reviews
Most recent reviews
Simo Radisevich
3 months ago · via Google
Very nice place. My mom was placed there in March, staff are excellent very professional, its very clean. My only complaint would be, because my mom is in a lock down unit, I wish there was a secured patio area for that unit to enjoy the outdoors during the nice summer months.
Kris Desjardins
a year ago · via Google
My mother in law had a short stay here. During this time staff was very friendly, caring, and compassionate and saw us through this difficult time. This is hard work that these people do and they do a wonderful job. Many thanks to all!
Denise Lock
a year ago · via Google
I disagree with many of these reviews not cozy old people are cold especially when not moving no blankets on them and it's cool in there. Dirt stinky carpet in Meadows so not healthy holds everything..parking is a joke..and no notification to family members about outbreaks..getting in touch with anyone on phone is difficult..no outside activities any more in summer..I would never recommend this place and why no vending machine for juice pop or anything to drink for visitors and residents crazy your there few hours nothing to drink
Summary of Google Reviews
Summarized by Senior Care Path from Heron Terrace's Google rating and recent reviews. Confirm specifics with the community.
Heron Terrace holds a 4.1-star rating across 18 Google reviews. Recent reviewers most often highlight caring, attentive staff and clean, well-kept spaces.
Most common praise
- Caring, attentive staff
- Clean, well-kept spaces
- Engaging activities and social life
- Warm, welcoming community
ThemesStaff & careCleanlinessActivitiesAtmosphere
Google reviews and rating refreshed October 2026.
42/ 100
Confidence Score
Limited
Our 100-point confidence rating
Trust 36/60Verified 6/40
Senior Care Path gives Heron Terrace an SCP Confidence Score of 42/100 (Limited), our 100-point trust rating. How we calculate it.
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
To review licensing and compliance for retirement and long-term care homes in Ontario, search the official public registers.
New to these badges? What senior care association membership means, and how it differs from a licence.
Associations & Accreditations
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsVerifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Location
11550 McNorton St, Windsor, ON N8P 1T9, Canada, Windsor, Ontario N8P 1T9
Get directionsNot sure this is the right fit?
Take our free assessment and see the care options that match your situation. No cost, and no pressure.
More long term care in Windsor
If Heron Terrace is not quite the right fit, here are other well-rated long term care in Windsor and nearby, each with its own Confidence Score and real reviews.
Guides to help you choose
Straightforward, Canada-specific reading on cost, comparisons, and what to look for as you weigh long term care.