Last updated 2026-09-19
Home Care

My Care Matters Health Services

65Good

3292 Production Way Ste 501, Burnaby, BC V5A 4R4, Canada, Burnaby, British Columbia

5.0(24 reviews)
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About This Community

My Care Matters Health Services is a home care provider in Metro Vancouver and Fraser Valley offering personalized in-home care services with 30 years of experience in nursing and care.

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Senior Care Path Summary

My Care Matters is committed to providing compassionate, professional in-home care support tailored to meet the unique needs of each client.

Services are available 24/7 across Abbotsford, Aldergrove, Burnaby, Chilliwack, Coquitlam, Langley, West Vancouver, Maple Ridge, Mission, New Westminster, Port Coquitlam, Richmond, and Vancouver. The company has 30 years of experience in nursing and in-home care.

Staff-to-client ratio: awaiting confirmation

Our team has visited this agency

Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-09-19.

Who This Community Is Best For

Ideal For

  • Seniors requiring in-home care
  • Post-hospital recovery
  • Palliative and end-of-life care
  • Dementia support
  • 24-hour care assistance

Consider Alternatives For

  • Those who need 24-hour, facility-based supervision

Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.

Google Reviews

View all on Google

5.0

24 Google reviews

Most recent reviews

  • BXZ LTD

    BXZ LTD

    2 months ago · via Google

    A healthcare team with compassion. I have partnered with their team and certainly nothing but positive experience so far. All the best to this company.

  • PH

    PH

    6 months ago · via Google

    I was very pleased with the care given by the My Care Matters workers. They were friendly but professional. They knew their job and they did it with kindness and respect. I would recommend them to anyone needing 24 hour care.

  • Vickie Boughen

    Vickie Boughen

    8 months ago · via Google

    My mom required 24-hr in home care after a hospital stay. She has Alzheimer's and it was determined that she could no longer be on her own. She was on the waitlist for subsidized long-care but it was going to be a wait. The caregivers from My Care Matters were excellent. We had a rotating shift of 2 caregivers per day (12 hr shifts) and got to know 4 or 5 different staff members over the last 6 months. It was comforting to have a regular group of caregivers so that Mom wasn't having to meet new people all the time. The caregivers kept us up to date if there was shopping needed or any concerns about Mom's wellbeing and the Supervisor Jan was particularly helpful and responsive to any issues. He also visited Mom on a few occasions and got to know her and her situation. I would highly recommend this company and would not hesitate to use them again, should the need arise.

Summary of Google Reviews

Summarized by Senior Care Path from My Care Matters Health Services's Google rating and recent reviews. Confirm specifics with the community.

My Care Matters Health Services holds an excellent 5.0-star rating across 24 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.

Most common praise

  • Caring, attentive staff
  • Warm, welcoming community
  • Responsive, helpful communication
ThemesStaff & careAtmosphereCommunication

Care Services

  • 24-hour home care
  • Companionship care
  • Dementia care
  • Palliative care
  • Nursing care
  • Medication management
  • Personal care
  • Post-hospital care
  • Home support
  • Wound care
  • Foot care
  • Catheter care

Licenses & Registration

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Provincial licensing information

To review licensing and inspection reports for assisted living and residential care in British Columbia, see the provincial registry.

Associations & Accreditations

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Verifying accreditation

Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.

Key Features

  • 24/7 availability
  • Free in-home care assessment
  • Customized care plans
  • Caregiver matching
  • Mobile app for monitoring care

Languages Supported

  • English

Location

3292 Production Way Ste 501, Burnaby, BC V5A 4R4, Canada, Burnaby, British Columbia V5A 4R4

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