My Care Matters Health Services
3292 Production Way Ste 501, Burnaby, BC V5A 4R4
5.0(24 reviews)- 24-hour and live-in care
- Nursing care
- Dementia care
- Palliative care
- Personal care
My Care Matters Health Services is a home care agency in Burnaby, British Columbia, rated 5.0 out of 5 from 24 Google reviews and with an SCP Confidence Score of 60 out of 100. Last updated September 2026.
Pricing
Pricing
Typical in British Columbia: $22–$130/hrFrom British Columbia listings of this type that publish a rate. It isn't My Care Matters Health Services's own price, so ask them for theirs.
Hourly rates depend on the care needed, the hours and the time of day. Ask for a written quote for your parent's schedule.
Google Reviews
See all reviews on Google5.024 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from Google reviews.
Reviewers describe caregivers who were kind, professional and reliable, especially for round-the-clock home care after a hospital stay. One family valued a stable rotating team of two caregivers per shift and a responsive supervisor, Jan, who visited their mother.
Most common praise
- Kind, professional caregivers
- Regular group of caregivers
- Responsive supervisor Jan
- 24-hour home care
Most recent reviews
BXZ LTD
2 months ago · via Google
A healthcare team with compassion. I have partnered with their team and certainly nothing but positive experience so far. All the best to this company.
PH
6 months ago · via Google
I was very pleased with the care given by the My Care Matters workers. They were friendly but professional. They knew their job and they did it with kindness and respect. I would recommend them to anyone needing 24 hour care.
Vickie Boughen
8 months ago · via Google
My mom required 24-hr in home care after a hospital stay. She has Alzheimer's and it was determined that she could no longer be on her own. She was on the waitlist for subsidized long-care but it was going to be a wait. The caregivers from My Care Matters were excellent. We had a rotating shift of 2 caregivers per day (12 hr shifts) and got to know 4 or 5 different staff members over the last 6 months. It was comforting to have a regular group of caregivers so that Mom wasn't having to meet new people all the time. The caregivers kept us up to date if there was shopping needed or any concerns about Mom's wellbeing and the Supervisor Jan was particularly helpful and responsive to any issues. He also visited Mom on a few occasions and got to know her and her situation. I would highly recommend this company and would not hesitate to use them again, should the need arise.
Google reviews and rating refreshed September 2026.
About this agency
My Care Matters is committed to providing compassionate, professional in-home care support set up to meet the unique needs of each client.
Services are available 24/7 across Abbotsford, Aldergrove, Burnaby, Chilliwack, Coquitlam, Langley, West Vancouver, Maple Ridge, Mission, New Westminster, Port Coquitlam, Richmond, and Vancouver. The company has 30 years of experience in nursing and in-home care.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
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Claim this listing →Who this agency is best for
Ideal For
- Seniors requiring in-home care
- Post-hospital recovery
- Palliative and end-of-life care
- Dementia support
- 24-hour care assistance
Consider Alternatives For
- Seniors who'd rather move to a residence with meals, activities and staff on site
Guidance generated by Senior Care Path from this agency's care types, services, and amenities. Operators can refine it by claiming their listing.
What's included
Care services
- 24-hour home care
- Companionship care
- Dementia care
- Palliative care
- Nursing care
- Medication management
- Personal care
- Post-hospital care
- Home support
- Wound care
- Foot care
- Catheter care
Also good to know
- 24/7 availability
- Free in-home care assessment
- Customized care plans
- Caregiver matching
- Mobile app for monitoring care
Languages: English
Photo Gallery
Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives My Care Matters Health Services an SCP Confidence Score of 60/100 (Developing), our 100-point trust rating. How we calculate it.
Licenses & Registration
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Location
3292 Production Way Ste 501, Burnaby, BC V5A 4R4
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