RNS Health Care Services Inc.

About This Community

Who This Community Is Best For

Most recent reviews

• 

  no reply

  3 months ago · via Google

  Jasmine Majaski - personal support worker was very rude. No time sense at all. No kindness and a crazy lady. No apologies or sorry. Very very rude to talk to.

• 

  Christina Lee

  4 months ago · via Google

  ANYONE THINKING OF RESPITE CARE WITH THIS COMPANY PLEASE READ FIRST!!!!!!! Please beware of the PSW Youngran Park she also goes by Esther. Respite care is to give relief for the burnt out caregiver, however after second time we had respite care we had to cancel and report the PSW to the company. On my grandmother's file it says she has dementia and that she wonders around inside and outside the house. Also the first session my mom reminded the PSW that my grandmother has dementia. On the second session I told her that my grandmother is not doing well, I need to do some blood work and some testings and that I would come back as soon as I'm done and will try my best to not go over the 2hr mark since that day was for 2hr. As I'm pulling into the drive way I see the PSW and my grandmother outside where my grandmother was on the outside of the front door in her inside clothing and the PSW at the end of the stairs leaving. As soon as I park the car, the PSW was half way down the driveway and my grandmother was still outside in front of the door. I stopped PSW if it wasn't 2hr session today, it was 1hr and 5mins after she came, and she said "Yes, it is 2hrs but we never stay that long, we never have to stay for the whole session, every other clients I leave after few minutes, I never stay that long. I’m tired so I’m going home". Then I explained to her that my grandmother wonders around and she has the tendency to wonder outside, she replies with "I never knew" and giggled and left. I did confirm with the company that dementia and wondering is on my grandmother's file. I was very lucky in this situation that I came home at the time I did, however other people might not be lucky as me, so I want to warn other people. Since respite is suppose to give caregiver relief but this has given more stress and now we can't trust PSWs. Also Esther is not registered with Ontario PSW association so I couldn't report her there, only option is the company. I asked if I can get follow up on investigation with Esther PSW, they said if we withdraw from the program they will not contact us (which is funny cause the scheduler Deanna did contact me the day after I withdrew, asking if I want another PSW). So the communication between employees are lacking, so I think the investigation or action towards with PSW for this case will be also lacking. So I just want to warn people so that they don't experience anything that me and my family experienced.

• 

  Heidi Spiar

  6 months ago · via Google

  I am writing to give five thumbs up for my PSW, Yetty (Markham) (supervisor Azima and coordinator Bhav) because a simple “thank you” is not enough. I was newly home from a long hospital stay and challenged by my circumstance. I knew I needed help but my ego was bruised. Yetty made me feel comfortable and got me laughing. I felt normal. Not only is she very professional with appointment reminders (calling or texting), but she is health and safety conscious, prompt, thorough and attentive. Her assertively gentle approach approach puts me at ease. I’ve been on the other side of healthcare—coordinating, being part of wellness teams and worked with many PSWs for my aging parents. Without a doubt, she is THE best. Please see that she gets this recognition and any other things you offer your workers.

Licenses & Registration

Associations & Accreditations

Location