Nearest emergency department
St. Mary's General Hospital
Hospital
About 4.5 km away
- Emergency Department
Long Term Care
Sunnyside Home and Community Housing
66Good247 Franklin St N, Kitchener, ON N2A 1Y5, Canada
4.5(20 reviews)Long Term CarePalliative Care
DiningGardensPool or spa
WaitlistavailabilityPlacement is arranged through Ontario Health atHome, not by contacting the home directly.
Last updated September 2026
About This Community
Sunnyside Home is a fully accredited long-term care home owned and operated by the Region of Waterloo. Located at 247 Franklin Street North in Kitchener, it serves 263 residents in a park-like setting.
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Claim this listing →Senior Care Path Summary
Sunnyside Home is a fully accredited long-term care home owned and operated by the Region of Waterloo. The facility is located at 247 Franklin Street North in the Stanley Park area of Kitchener on a public transit route and close to Highway 7/8.
The home houses 263 residents and offers a vibrant community with a campus of services for older adults, including modern amenities and quality care.
The facility includes multiple service options: nursing and personal care, medical services, recreation programming, physiotherapy and occupational therapy, dietetics and food services, laundry, support from registered social workers, spiritual and religious care, housekeeping, and banking services.
Additional services available for extra cost include haircuts, phone and cable television, foot care, registered massage therapy, community outings, and transportation to appointments.
Sunnyside Home provides accommodation in private rooms and basic (shared) rooms. The grounds feature gardens, walkways, and courtyards.
Amenities include central dining areas on each floor, common activity rooms, courtyard gardens, separate tub and shower rooms, and free parking for visitors. The home also operates the Fabulous Finds Gift Shop and Sandhills Community Cafe.
Editorial summary by Senior Care Path based on verified listing data, last reviewed September 2026.
Pricing at Sunnyside Home and Community Housing
Pricing
Contact for pricing
Long Term CarePalliative Care
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
Accommodation options
Private rooms
Basic rooms (two residents with shared washroom)
How placement works
Applying for long-term care
This is a long-term care home, so you can't book a room directly. Placement is arranged through Ontario Health atHome, which confirms eligibility and manages the waiting list for the homes you choose.
- 1A care coordinator confirms that long-term care is the right level of care and that you're eligible.
- 2You pick the homes you'd like, and your name is added to each home's waiting list.
- 3When a bed opens and you're next in line, the home offers it to you.
Not sure long-term care is the right fit? Our free assessment can help you compare retirement homes, assisted living, and care at home too.
Who This Community Is Best For
Ideal For
- Seniors with complex medical needs who require 24-hour nursing care
- Couples who want to share a suite
Consider Alternatives For
- Active or largely independent seniors
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Hospitals & healthcare nearby
The nearest emergency department and senior-focused healthcare, with approximate straight-line distances. These are public facilities near Sunnyside Home and Community Housing, not services it provides or is affiliated with.
Senior-focused healthcare
Grand River Hospital - Freeport
Rehabilitation and continuing care hospital
About 3.2 km away
- Geriatric Medicine
- Geriatric Psychiatry
- Geriatric Rehabilitation
- Palliative Care
Also nearby
Cambridge Memorial Hospital
Hospital
About 11.7 km away
- Emergency Department
- Geriatric Outpatient Clinic
- Geriatric Medicine
- Dementia Care
Facility and service details come from Ontario Health atHome and the Ontario Ministry of Health. Call 911 in an emergency.
Care Services
- Nursing and personal care
- Medical services
- Recreation programming
- Physiotherapy
- Occupational therapy
- Dietetics and food services
- Laundry
- Support from registered social workers
- Spiritual and religious care
- Housekeeping
- Banking and administrative services
- Haircuts and styling
Languages Supported
- English
Amenities
- Central dining areas
- Common activity rooms
- Courtyard gardens
- Tub-spa and shower rooms
- Free parking for visitors
- Gift shop
- Community cafe
Key Features
- Fully accredited
- 263-bed capacity
- Park-like setting
- Person-centred care
- Palliative care approach
- Family councils supported
Photo Gallery
Photos via Google Maps
Google Reviews
4.5
20 Google reviews
Most recent reviews
Ev Russell
5 months ago · via Google
My husband was at Sunnyside for just over a year, on Shantz Hill. As expected, the initial few weeks were very difficult for him, but the staff and other residents welcomed him with open arms. He soon got involved in some activities, which he loved, especially the Pub Nights!! As he declined, the staff cared for him so well, and he expressed his gratitude to them many times. I, too, thank Shantz Hill staff for the genuine care and respect given to him. Thank you!
Anita Layton
4 years ago · via Google
Has a family member who has lived there for two years now, through the pandemic. I cannot thank the staff enough for the excellent care they have provided for the residents, and the peace of mind they gave family members.
Sharlene Cameron
6 years ago · via Google
Mom is in Sunnyside LTC Home with dementia. The staff here are wonderful, caring and professional. Mom is looked after extremely well. The entertainment provided is fantastic. Mom has painted pictures and we never knew she could paint. The facilites are very clean and comfortable. The food is delicious. The RPN PSW and Admin staff are very passionate and treat Mom as if she was their family. There is no better place for Mom to live. I highly recommend Sunnyside to anyone who needs to find a home.
Summary of Google Reviews
Summarized by Senior Care Path from Sunnyside Home and Community Housing's Google rating and recent reviews. Confirm specifics with the community.
Sunnyside Home and Community Housing holds a strong 4.5-star rating across 20 Google reviews. Recent reviewers most often highlight caring, attentive staff and quality dining and meals.
Most common praise
- Caring, attentive staff
- Quality dining and meals
- Clean, well-kept spaces
- Engaging activities and social life
ThemesStaff & careDiningCleanlinessActivitiesAtmosphere
Google reviews and rating refreshed September 2026.
66/ 100
Confidence Score
Good
Our 100-point confidence rating
Trust 60/60Verified 6/40
Senior Care Path gives Sunnyside Home and Community Housing an SCP Confidence Score of 66/100 (Good), our 100-point trust rating. How we calculate it.
The essentials
- Languages spoken
- English
Details provided by the operator. Confirm anything time-sensitive, such as pricing and notice periods, directly with the community.
Licenses & Registration
Licenses, registration numbers, and regulatory status are added by verified operators. Claim this listing to display them.
Claim this listing to add detailsProvincial licensing information
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Associations & Accreditations
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Claim this listing to add detailsVerifying accreditation
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Location
247 Franklin St N, Kitchener, ON N2A 1Y5, Canada, Kitchener, Ontario N2A 1Y5
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Guides to help you choose
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