Von Canada
41Limited1265 Arthur St E Ste 600, Thunder Bay, ON P7E 5H7, Canada, Thunder Bay, Ontario
About This Community
VON Canada provides home care and community support services across Ontario and Nova Scotia. Services include health at home, respite care, end-of-life care, and social connection programs.
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Senior Care Path Summary
VON Canada delivers clinical, personal and social support through nurses, personal support workers, therapists and other health-care providers in homes and communities across Ontario and Nova Scotia.
They have been providing nursing care in local communities for over a century and operate nursing clinics in addition to home-based services.
Services include health in the community, health at home, respite and caregiver support, end-of-life and palliative care, and social connection programs.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-07.
Who This Community Is Best For
Ideal For
- Seniors who want to remain in their own home with extra support
- French-speaking residents and families
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Photo Gallery
Google Reviews
View all on Google2.9
8 Google reviews
Most recent reviews
Beverley Dawkins
2 weeks ago · via Google
Assessment done,, and did nothing to help my needs. A bit of a farce.
Lynette
3 months ago · via Google
Most employees were good, but seemed to lack the ability to listen to my spouse’s complaints. Using a product that makes removing bandages much easier would have made his visits much less painful. I still resent this particular issue, as it made him suffer unnecessarily; It’s not like the money for this product came out of their own pockets. Actually makes my blood boil thinking back.
Fontain Back
a year ago · via Google
If you or your family member needs help walk the other way when you are considering von. The workers office people as have meds 4 times a day yet kept scheduling my morning visit after 11:30 while the worker is here another worker is calling to give my lunch meds then another worker who calls at 3 for my supper meds all 3 doses in 3 hours. Schedulers think it's absolutely okay while I am suffering from so much meds in a short time calls from myself yo tell them to stop and they kept doing it. I got to be so sick to my stomach and was sleeping more than I was awake. I finally go through to the head person that came to see me 2 weeks after I started and she made them realize these meds are time specific. Since the snow has fallen workers walk in they are bundled up wet boots and they don't even bother to take their boots off or their puffy jackets while they give you care. Leaving salt snow mess in your floor and you get no help from them to wash it sweep the floor they mess they leave. Asking the office to tell them to leave your boots on hallway and beside door inside for jackets and she goes on that it's cold out they have to get into your building I didn't tell them anything about it then the office person said well where are they going to leave them. That is ridiculous as well as having a worker come and speak so condescending towards me and I made a statement that day that had nothing to do with anything. The worker followed right behind me to my bed as I thought was getting changed as was one of the things needed help with. I said same thing back to her and she seemed me out again turned around walked right out on me leaving me and my care hanging I thought it had to be reported to office waited for someone to come all night. No one came or called. Struggled to get a hold of supervisor as had video of her no one had a clue. Office didn't know lhin didn't know as worker didn't tell anyone as I was left hanging all night. Video even picked up her slamming the door on the way out. I showed the video no one at all knew she did that. Got paid for that visit. Was told she had to apologize to me when came back but that was way beneath her. I never ever received one at all. Definitely should have been reported to Ontario psw association.
Summary of Google Reviews
Summarized by Senior Care Path from Von Canada's Google rating and recent reviews. Confirm specifics with the community.
Von Canada holds a 2.9-star rating across 8 Google reviews. Recent reviewers most often highlight warm, welcoming community.
Most common praise
- Warm, welcoming community
Most common concerns
- Occasional notes on staffing or response times
Care Services
- 24-hour nursing
- Personal support services
- Therapy services
- Hospice and palliative care
- Bereavement support
- Caregiver support
Licenses & Registration
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Provincial licensing information
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Associations & Accreditations
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Verifying accreditation
Beyond licensing, some senior living communities hold voluntary, independent accreditation. You can learn about the main accrediting bodies in Canada.
Key Features
- Community-based nursing clinics
- Services across Ontario and Nova Scotia
- Over a century of experience
Languages Supported
- English
- French
Location
1265 Arthur St E Ste 600, Thunder Bay, ON P7E 5H7, Canada, Thunder Bay, Ontario P7E 5H7
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