Willoughby Manor Retirement Residence

Most recent reviews

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  Lynda Ferguson

  4 months ago · via Google

  Willoughby Manor is a beautiful and welcoming residence. I was able to arrange for a family member to be placed there in a respite bed. The care, support, activities and companionship that was available were very beneficial and allowed time for recovery. After 3 weeks, a Long Term Care Home bed became available, so I arranged for my family member to leave. The staff were all sad to say goodbye. Thank you, Willoughby Manor staff for all the support and advice you provided.

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  Dave and Teresa Hill

  8 months ago · via Google

  As a family member of a cherished aging loved one , you find yourself in the position because of their health and well-being to have to take the next step for their protection by moving them from independent living to a retirement home. This decision does not come easy and is extremely difficult. I know that for my Mom I wanted a family orientated environment that was clean, intimate and above all had responsible, trustworthy, effective, dedicated and caring Staff. We have so gratefully found that at The Willoughby Manor for my Mom. This beautiful retirement home tucked into the heart of Chippewa along the banks of the Welland River is a hidden gem. From the moment you open its grand entrance you feel it's welcoming embrace. My Mom arrived at the Manor quite low in spirits and health. After 2 short months we now see that spark back in her eyes and step which fills our hearts with happiness. The enrichment programs, wonderful homecooked meals and amazing staff are responsible for bringing her back to us. She is loving being a resident at the Willoughby Manor and being able to call it home.

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  Angela D. Brooks

  a year ago · via Google

  I’ve had the pleasure of working with Willoughby Manor and their wonderful team in the community for the past two years. During this time, I’ve confidently referred them many times—both for their excellent respite care and their welcoming retirement residence. I’ve attended many of their activities and always look forward to joining the residents each Christmas when the trees in the front yard are lit up. My tree has yet to win, but honestly, I feel like I already win when I see the joy on the residents’ faces during the celebration. Their craft shows are another highlight for me—such a warm and engaging way to bring the community together. Willoughby Manor is truly more than a residence; it’s a place where care, joy, and community spirit shine through in everything they do.