TELSCO
66 / 100Good12750 127 St, Edmonton, AB T5L 1A5, Canada
- Seniors-first service
- Licensed & accredited
- Highly rated (4.5+ on Google)
- Well reviewed (443+ reviews)
Last updated July 2026
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TELSCO is an Edmonton-based security and monitoring company offering medical alert systems, home security, and 24/7 emergency response services for over 50 years.
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TELSCO offers medical alert systems designed to give seniors greater independence and safety at home. The company operates a local 24/7 monitoring centre in Edmonton where trained operators respond to medical alerts and other emergencies around the clock. Their medical alert systems can be integrated with broader home security and smart home features for comprehensive senior home protection.
TELSCO has been serving Edmonton residents and businesses since 1970, with all departments including their monitoring centre located locally at 12750-127 Street in Edmonton. They provide customized solutions matched to each customer's needs, whether for medical alert monitoring, alarm response, or video verification. Staff handle everything from initial consultation through ongoing monitoring and service.
The company offers remote access through their TELSCO Connect mobile app, allowing seniors and family members to stay informed about system status and alerts from their phones. TELSCO also provides private guard response services that can arrive quickly when medical emergencies or alarms are triggered, adding an extra layer of support for aging adults living alone or with limited mobility.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What medical alert systems typically cost
TELSCO sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- In-home, landlineIf you have a home phone
- $20 to $35 / month
- In-home, cellularNo landline needed
- $30 to $45 / month
- Mobile GPS (on-the-go)Help away from home
- $40 to $60 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: whether the unit is in-home or mobile GPS, the equipment included, an added fall-detection sensor, and whether you pay annually or month to month.
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Who This Provider Is Best For
- Seniors living alone seeking 24/7 emergency response and monitoring
- Older adults who want independence with medical alert backup
- Families arranging in-home medical and security monitoring together
Languages Supported
- English
Photo Gallery
Photos via Google Maps
Google Reviews
See all reviews on Google4.8
443 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from TELSCO's Google rating and recent reviews. Confirm specifics with the business.
TELSCO holds an excellent 4.8-star rating across 443 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
- Responsive, helpful communication
Most recent reviews
Peggy Caine
a month ago · via Google
I have trusted Telsco with my home security since 2009 and they have not let me down. I also worked with them on a professional basis for many years. They recently upgraded all the equipment in our home, free of charge. Chase was the technician they sent to do the work and he was amazing!! So professional, knowledgeable, helpful, patient and friendly. I could not have asked for better service. To have Brandon call me the next day to ensure everything went well and to inquire if there was anything further I required was exceptional customer service. I am very happy with Telsco and would recommend them to anyone looking for peace and mind in regards to the security of your home or business.
Daryl Powley
a month ago · via Google
I had a very positive experience working with the TELSCO staff. From the start with the sales, Dayna was friendly and patient and went the extra mile to help me understand aspects of what they offered and how it works. The installation crew, Alan and Shamsur, we also great. Friendly helpful fellows that were patient and ensured that I was happy with the install. The technology itself is great and I enjoy the aspect of being able to look into our property at any time. The processes that identify a person or car are also great. It saves a bunch of possible notifications due to trees swaying in the wind. I would highly recommend TELSCO if you are looking for a new security system or upgrading a system.
Gagan K
a month ago · via Google
I recently had a security system installed by Telsco Security, and the experience was top-notch from start to finish. A huge thank you to Gene, who was incredibly helpful throughout the consultation and quoting process. He took the time to understand my needs and made sure the entire planning phase was seamless and transparent. The installation itself was handled by Shamsur and Akash, who did a fantastic job. They were professional, efficient, and ensured everything was set up perfectly before they left. It's rare to find such a dedicated and skilled team. Highly recommend Telsco if you're looking for great service and a professional installation!
Licenses & Registrations
Associations & Accreditations
- BBB Accredited
- Member, The Monitoring Association
- Member, CANASA (Canadian Association of Security and Safeguarding Technologies)
- ULC certified
- Powered by Alarm.com
Location
12750 127 St, Edmonton, AB T5L 1A5, Canada
Also serves
- Edmonton
- Stony Plain
- Leduc
- Sherwood Park
- Spruce Grove
- St Albert
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