Edmonton Foot Health Centre

Most recent reviews

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  Gerhard Jason Geick

  3 months ago · via Google

  Don't go here. They sell the worst quality items. They don't stand by them. And now I'm out, at minimum $180. The doctor pushed on me these ankle braces. I needed then, and I needed the ones he was selling. The material is specifically built for longevity, he tells me. They breathe better than anything he's seen on the market, and the list of pros goes on and on. So, yeah, I dished out the $180, and boy was I disappointed. These braces do not breathe. AT ALL. After 4-6 hours, my feet are a sopping, stinky, uncomfortable mess. I have never had a foot odor problem in my life, but if I wear these, I definitely do. Like the kind of odor problem that makes people not want to be around me. And with the poor quality material that the brace is made of, it just soaks it up. No amount of scrubbing helps, but now the beige is a dirty shade of grey that is embarrassing. Of course, it isn't machine washable, and even if I hadn't been told not to machine wash it,I would have known pretty quick. I was told it would last a year. Try two weeks. I could probably get another month out of it before they fell apart, but I can't go around with my feet smelling to high heaven. I also got fitted orthotics. They were $550. I haven't started using them yet, but my expectations are pretty low. They are pretty flimsy, and they look cheep. Compared to the ones my daughter got from her foot doctor, they look like something you might get from Lindon Drugs for $17.99. Update (about 6 weeks later): It was as I feared, the orthotics did help with the pain in my toes, which was my initial complaint, but the cause significant pain to my arch. So, now when I go out, I have to decide if I want pain in my toe, or pain in my arch. And this is what I paid almost $1000 for, once you add on the $200 I paid out for the shoes that were recommended. And what a surprise, since I've posted this, the company has not replied. Go figure.

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  L S

  4 months ago · via Google

  I was there this afternoon and the receptionist was very condescending. She was not helpful and was not familiar with insurance claim. I was going to do a claim on my government healthcare plan but she shut me down and was adamant that I was incorrect about the claim, and did not explore other platforms/sites at which this could be done. Even if my particular treatment today is not covered, I would be happy to know that the receptionist tried in more ways than she did today. I have done customer service in medical setting before, and the essence of it is to help clients/patients as much as possible. We would make sure that they have all the information and feel that their concerns are heard, not talk over them and dismiss their questions. The clinic wasn't busy and there was no one in line behind me that could have been a reason for why she shut me down so quickly. I would never treat the patient as if they are stupid like the receptionist did to me today.

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  Harman Singh

  7 months ago · via Google

  I visited to clinic for the first time today for corn removal. Dr.Tsang was very professional and kind. The front desk staff was also helpful and efficient. I had never had a corn removed before and lived with it for 3 years until it was very painful. Dr.Tsang explained me the removal process,the reasons why corns develop and the precautionary care. I thank him for his time and work.