3
Emergency Response Systems retailers listed
4.4★
Average Google rating
2
Rated 4.5★ or higher
56
Google reviews
As of October 2026, Senior Care Path compares 3 emergency response providers in Ottawa. They're ranked by the SCP Confidence Score, our 100-point trust rating, and no listing can pay for its place.
Shopping for emergency response systems in Ottawa means thinking about long, cold winters and the mix of housing across the city, from century homes in the Glebe and Sandy Hill to newer condos in Centretown and sprawling bungalows in Kanata and Barrhaven. A good system fits your parent's daily life, whether they rarely leave home or still walk to the market at ByWard.
The strongest emergency response providers in Ottawa right now, on our Confidence Score, are National Capital Alarm & Surveillance, Barnes Protection Services Inc. and Red Dot Alerts.
Rated 4.4 on average across 56 Google reviews
3 retailers
Ottawa, ON1568 Merivale Rd #229, Ottawa, ON K2G 5Y7
4.6(43 reviews)
The team installs medical alert devices for seniors and their families. The Lifesentry package includes a pendant and base unit with two-way voice.
Rates on request
Ottawa, ON800 Torsa Ct, Ottawa, ON K2B 8P8
5.0(1 review)
Personal life safety devices including medical pendants with fall-detection technology and built-in GPS to help seniors and their families stay connected...
Rates on request
Ottawa, ON1900 City Park Dr, Ottawa, ON K1J 1A3
3.7(12 reviews)
Personal alert buttons and wearable devices designed to help seniors live independently while staying connected to emergency support. The RDA Mobile pendant offers...
Rates on request
We'll email you the top 10 emergency response providers in Ottawa, with their Confidence Scores and ratings, so you can look it over when you're ready.
A few well-rated retailers in nearby towns that may also serve Ottawa. Ask each one whether they come to your area.
In Gatineau, about 11 km away
Gatineau, QC184 Chem. Freeman, Gatineau, QC J8Z 2B5
4.7(115 reviews)
They offer two medical alert systems designed specifically for older adults living independently: Aura, a portable GPS-enabled device for protection at home and while out, and Epic, a...
Rates on request
Local retailers from public business listings, scored on public Google signals. Senior Care Path hasn't independently vetted every one, so always confirm pricing, warranty, and return policy before you buy.
As of October 2026, emergency response systems typically cost $20–$60/month in Canada, and Ottawa prices fall in the same range. Monitored vs unmonitored, and mobile vs in-home.
Canada-wide typical range from our directory and Canadian suppliers; a written quote from a local retailer gives your exact price. Ranking: SCP Confidence Score.
Prices are set by the store. Ask us anything, from which model to choose to who stocks it, and an advisor will answer. It is free, with no obligation.
We don't sell, rent or install equipment.
Personal emergency response systems (PERS) that link a senior to help at the press of a button.
By Jonathan Kennedy · Last reviewed October 2026
Start with one honest question: how does your parent actually spend their days? An older adult who stays close to home in a quiet Alta Vista bungalow has different needs than someone still running errands in the Glebe or taking the bus to Rideau Centre. That answer tells you whether an at-home base unit is enough, or whether you want a mobile device with GPS that works anywhere in Ottawa and beyond.
Our advisors lean toward 24/7 monitored systems over auto-dial-only devices for most seniors here, and the reason is Ottawa's winters. If your mother slips on an icy walk in Nepean or takes a fall during a February storm, a monitored service reaches a live operator who can send help even when family is at work or across town. Auto-dial units are cheaper and can make sense for a very tech-comfortable, well-connected senior, but they only ring the numbers you program, and those people have to be reachable. That's the trade-off with our recommendation: monitored service costs a bit more month to month, and you're paying for peace of mind you hope you never test.
When you compare retailers, look past the shiny brochure. Ask about equipment ownership versus rental, contract length, and how easy it is to cancel if your parent moves into assisted living or a family member's home. Older Ottawa houses in Sandy Hill or Old Ottawa South sometimes have spotty cell coverage or aging landlines, so confirm the system works with the connection your parent actually has. Ask how quickly the company responds to a faulty button or a low battery, because a device that isn't working is worse than none at all. Favour providers with real experience serving seniors, clear warranties, and staff who'll walk your parent through the device in plain language rather than rushing the sale.
Star ratings and written reviews come straight from Google, never written by us. The order on this page is our SCP Confidence Score, a 100-point rating built from reviews, verified details, a confirmed senior or accessibility focus, licensing and listing completeness.
Google star ratings across 3 retailers.
How the 3 Ottawa retailers fall across our trust tiers.
Typical cost: $20–$60/month. Monitored vs unmonitored, and mobile vs in-home.
Most monitoring is a monthly subscription paid out of pocket; some provincial programs, veterans' benefits, or private insurance help. CRA doesn't accept medical alert (personal response) fees for the Medical Expense Tax Credit.
In Ontario, check the Assistive Devices Program for prescribed devices, and the home accessibility grants and tax credits for work on the home, before you buy.
Emergency Response Systems grants & fundingDrawn from the details each provider publishes, a quick read on what is common locally and what sets a provider apart.
Share of the 3 retailers that publish this detail.
Most systems charge a monthly monitoring fee, sometimes with an upfront equipment cost. Prices vary by features like GPS and fall detection. If the device is part of installed home-accessibility work, it may qualify for the federal Home Accessibility Tax Credit, and Veterans Affairs may help eligible veterans.
Match the device to their routine. A homebound senior may only need an at-home base unit, while an active parent in Centretown benefits from a mobile GPS device. Prioritize 24/7 monitoring, clear contract terms, equipment you understand, and a retailer experienced with seniors.
Usually, but confirm before you buy. Older homes in Sandy Hill or Old Ottawa South may have weak cellular signal or aging landlines, and some condos have their own setups. Ask the retailer which connection the system uses and to test coverage where your parent lives.
Browse the emergency response system retailers listed on this page and contact a few directly. Ask about monthly fees, mobile versus at-home coverage, contract length, and whether you own or rent the equipment. Most will explain options over the phone before any commitment.
Emergency Response Systems retailers in nearby cities
Other local services in Ottawa
