Nearest emergency department
Mackenzie Richmond Hill Hospital
Hospital
About 3.5 km away
24-hour ERFirst seen in 54 minutes on average (July 2026)
- Geriatric Outpatient Clinic
- Memory Clinic
- Geriatric Psychiatry
- +3 more

Part of Mon Sheong Foundation.
11211 Yonge Street, Richmond Hill, ON L4S 0E9
4.2(16 reviews)Last updated October 2026 · Is this your listing?
Pricing
Contact for pricing
Typical in Ontario: $3,050–$7,195/moFrom Ontario listings of this type that publish a rate. It isn't Mon Sheong Private Care's own price, so ask them for theirs.
A starting price usually covers the suite, meals, housekeeping and activities. Care is added on top as needs grow, so ask for an all-in quote in writing.
4.216 Google reviews
Summarized by Senior Care Path from Google reviews.
Mon Sheong Private Care holds a strong 4.2-star rating across 16 Google reviews. Recent reviewers most often highlight caring, attentive staff and engaging activities and social life.
Most common praise
Most recent reviews
Eva Lo
5 months ago · via Google
Profit over care seems to be the ongoing theme here. On ground floor, small rooms designed without thought to residents’ comfort. Washroom directly by the bedroom door makes it less private. Shared space has no natural lighting. Even windows in the bedroom has poor blocked view of the depressing parking lot with car bumpers directly outside the window. All hallways and doors look alike which makes it extra difficult to identify which room is which. There are not enough common areas within the locked area for comfortable shared community space. Not worth price charged. It definitely doesn’t promote any cozy home vibes. Psws will take residents away from their minimal once a day social activities to shower in order to better fit their own schedules as opposed to scheduling it to better suit their resident. Again demonstrating profit over care. Definitely was very disappointed. On the other hand, it helps to set the bar real low so that other LTCs appears much better in comparison. Most of the people working there were mostly friendly, the residents themselves were stoic and not happy. I can’t blame them because it’s not a comfortable place to reside in at all.
Mia H
4 years ago · via Google
Shoddy and selfish management, no accountability to its elderly residents. Central air conditioning system has been down for over 4 weeks during a period of peak summer heat, impacting all residents in its 3 towers with temperatures in some units exceeding 30 degrees. Meanwhile the management office's air conditioning is working uninterrupted. When you call to enquire about when the issue will be addressed, they offer to send herbal tea to its residents instead of working to find alternative ways to cool down the building. Completely unacceptable.
Karen Ling
6 years ago · via Google
Just found out this place for a relative who may needs help before her grandma gets into long term care home.
Google reviews and rating refreshed October 2026.
Mon Sheong Private Care is a 92-suite retirement home on Yonge Street in Richmond Hill. It offers help with daily care, meals and medication.
Its most recent routine inspection was on November 5, 2025.
The home provides meals and help with bathing, dressing, personal hygiene, walking, feeding and continence care. It also offers skin and wound care and medication administration. Pharmacy, medical and nursing services are listed as available.
It does not offer a dementia care program. 2 stars from 16 reviews. Some mention concerns about small rooms, limited natural light and air conditioning during hot weather, so a visit and questions to the team are a good idea.
Editorial summary by Senior Care Path based on verified listing data, last reviewed October 2026.
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Confidence Score
Developing
Our 100-point confidence rating
Senior Care Path gives Mon Sheong Private Care an SCP Confidence Score of 61/100 (Developing), our 100-point trust rating. How we calculate it.
Retirement home licence
LicensedRetirement Homes Regulatory Authority (RHRA)
Licence #T0407 · checked October 2026
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11211 Yonge Street, Richmond Hill, ON L4S 0E9
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Nearest emergency department
Hospital
About 3.5 km away
24-hour ERFirst seen in 54 minutes on average (July 2026)
Source: Ontario Health atHome and the Ministry of Health. Call 911 in an emergency.
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