North West LHIN Home and Community Care
41Limited961 Alloy Dr, Thunder Bay, ON P7B 5Z8, Canada, Thunder Bay, Ontario
About This Community
Ontario Health atHome (North West) is a provincial organization coordinating home and community care, long-term care placement, and community service referrals across the North West region of Ontario, including Thunder Bay.
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Senior Care Path Summary
Ontario Health atHome serves the North West region from offices in Thunder Bay, Kenora, Dryden, and Fort Frances. It coordinates home care, community care, palliative care, long-term care placement, and information and referral services.
Services include nursing, personal support, medication management, therapy and rehabilitation, wound care, mental health and addictions nursing, and telehomecare.
Staff-to-resident ratio: awaiting confirmation
Our team has visited this community
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-07.
Who This Community Is Best For
Ideal For
- Individuals needing home care coordination
- People requiring long-term care placement
- Those seeking community health services
- Patients in need of palliative care
Consider Alternatives For
- Those who need 24-hour, facility-based supervision
Guidance generated by Senior Care Path from this community's care types, services, and amenities. Operators can refine it by claiming their listing.
Google Reviews
View all on Google2.7
3 Google reviews
Most recent reviews
Chris
3 months ago · via Google
I don't know if Ontario house at home. Gets a rise out of people.\n I was talking to Michelle.\n And me and my mother both adviser, she needs a shower. Every morning due to personal hygiene\n And she advised me we only give a shower twice a week, and the rest of the week is a bed bath. This is not good. Hygiene\nThe agency in Ontario house at home are the same.I am still waiting for a call from Michelle.Supervise , haven't received a call yet
Robert Tinsley
2 years ago · via Google
I'm a paraplegic and have had service for fifteen years, off and on. and I have nothing but positive things to say about this government agency and the caring and compassionate staff, who perform a valuable service to my community with both efficiency and effectiveness.
Fontain Back
3 years ago · via Google
spoken to as a problem to them wasting their time only to when request something being told were sending months later not sent, They say something when request case co ordinator sure no problem yes I agree that are left unseen not done or taken care of. Poor health care at home and not their priority. Leave you feeling not that much. Customer service very lacking by sounds interrupted. UPDATE: after calling the supervisor of the Co ordinator that argued with me and never sent anyone to assist and I was a problem to her I spoke to her supervisor after validating what said on my file said would call me back after dealt with the person never called but I have the best co ordinator extremely helpful understands me and my needs. Am not left out in left field makes sure have the services I need. I am very lucky have got someone that helps me and has no issues.
Summary of Google Reviews
Summarized by Senior Care Path from North West LHIN Home and Community Care's Google rating and recent reviews. Confirm specifics with the community.
North West LHIN Home and Community Care holds a 2.7-star rating across 3 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
- Responsive, helpful communication
Care Services
- 24-hour nursing
- Medication management
- Palliative care
- Rapid Response Nurses
- Telehomecare
- Family-Managed Home Care
- Community nursing clinics
- Therapy and rehabilitation
- Wound care
- Mental health and addictions nursing
- School health support services
Licenses & Registration
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Provincial licensing information
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Associations & Accreditations
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Verifying accreditation
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Key Features
- Toll-free access (1-833-515-1234)
- Multiple office locations in North West Ontario
- Regional information and referral services
- Coordinates with local health providers
Languages Supported
- English
Location
961 Alloy Dr, Thunder Bay, ON P7B 5Z8, Canada, Thunder Bay, Ontario P7B 5Z8
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