Chartwell Franklin Park

Most recent reviews

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  Lynda

  6 months ago · via Google

  My mother, brother and I took a tour of this facility yesterday (our mother is considering joining a retirement community). In a word: IMPRESSIVE - from our liason Amanda, to every staff member we encountered (a special thanks to Dawne for our delicious lunch) , this retirement village was extremely inviting and welcoming! Thank you to everyone and especially to the residents who opened their units for us to view. Thank you so much for inviting us into your home. Again, thank you Amanda for a most informative tour of your beautiful facility and for giving us lots to consider.

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  Ellen Horak

  7 months ago · via Google

  Our “loved one” has been at Season’s in their small secure memory care unit for a year and we are so very grateful to have found this lovely safe place for her. The staff have exceeded our expectations with their endless patience and friendly, attentive, compassionate care and that goes for EVERY staff person we have had contact with in this last year. Daily activities keep her busy and involved and staff treat her like family allowing her as much autonomy as possible while keeping her safe. We are informed immediately of any health concerns by phone. The food is good, the menu varied and the place is always clean. Any concerns have been instantly discussed, a solution presented and then it is added to her file for all staff to see. Meaghan and Christina have shared many suggestions with us to help us navigate this disease. Amanda and Rachel made the initial process seamless and continue to be friendly faces whenever we visit. Our sense of relief and lack of stress this past year is all thanks to Season’s staff being so caring! Jerry and Ellen Horak

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  Douglas Grieve

  10 months ago · via Google

  This review is long overdue and is as much for those that are considering moving into a retirement community as well as those that are dealing with the anxiety of having to convince a loved one to leave their home and move to a community. I'll start by simply saying, Seasons Retirement Community in Brantford is one of the most wonderful places an individual could ever retire to. The management and staff are always smiling, friendly and willing to strike up a conversation; they never fail to put a smile on my face. I'm always amazed at how attentive the staff is to the needs and requests of the residents, from serving meals to cleaning, maintenance and just stopping by a residents room to say, Hi, do you need anything; quite extrordinary. The management and medical staff are extremely knowledgable and treat the residents as if they are part of their own personal family; what an incredible attitude to have. The surroundings are stunning, from the beautiful dining room to the halls, social areas and outside amenities, all kept in pristine condition. There are also frequent special activities as well as those that are available weekly for the residents to enjoy. They even have a hair salon on site for those so inclined and as most residents appear to be women, this is a definate bonus. There isn't enough space here to describe the meals and I certainly cannot do them justice as to just how great they are. The menu is truly amazing from week to week. The preparation, quality and how the meals are presented on the plate and served at the table are outstanding. I must repeat, I can not do them justice here. My mother moved in here one year ago, at the age of 97, when she finally agreed to move out of her own home. Within one month she was so much more aware and alert than she had been for a long time, obviously due to the interaction with others on a daily basis. I also noticed she felt more safe than she had in her own home. My only regret is that she couldn't have moved into Seasons years ago; she is so happy. There is always that nagging question, is it expensive. Well, it's a little more than most, however, I have always found you get what you pay for and Seasons certainly proves this statement out. My Mom brought up six children and worked all of her life, not retiring until she was 92, so she is entitled to the best. In closing, in the event I personally need to move into a retirement community, I hope Amanda will make a place for me. Thanks so very much Seasons, Douglas Grieve