Start with the body, not the features list. For an older adult, the most important thing is easy entry and exit. A chair that sits too low or reclines you deep into the frame can be hard to rise from, so look for a higher, firmer seat and armrests you can push off from. Ask the retailer to let your parent get in and out a few times before deciding. Intensity matters too. Many chairs aimed at younger buyers deliver a punchy, deep massage that can be too much for thinner skin or arthritic joints. Prioritize a wide intensity range with a gentle low setting and good coverage from neck to legs.
Edmonton's housing shapes the practical side. In older Highlands, Ritchie, or Bonnie Doon homes, doorways and stairs can be narrow, so measure your path before delivery day and confirm the chair fits through it. In condos near downtown or Windermere, footprint is the real constraint, especially the space a chair needs behind it to recline fully. A wall-hugging model that slides forward as it reclines is worth the extra cost in a smaller suite. Winter delivery is its own consideration, so ask whether the retailer brings the chair inside and sets it up, rather than leaving a heavy box in the cold.
On the buy itself, our advice is to buy from a local retailer with a showroom over an online-only deal, even though online prices in Edmonton often look lower. The trade-off is you may pay a bit more, but you get to test the chair, you get a real person to call when a motor or roller acts up, and warranty service doesn't mean shipping a heavy chair across the country. Ask about the length of the warranty, what parts and labour it covers, and how fast local service responds. A cheaper chair with slow support is a poor deal when your parent uses it every day.