Start with the room, not the chair. Many older Hamilton homes, the brick two-storeys around Locke Street, Westdale, and the Durand neighbourhood, have narrow doorways, tight staircases, and snug living rooms. A massage chair is heavy and bulky, so measure your doorframes, hallway turns, and the wall space the chair needs when it reclines. Some models tuck close to a wall, which matters a lot in a compact lower-city bungalow or a condo near the waterfront. If your parent lives in a split-level in the Mountain or a newer Ancaster build, you likely have more room to work with, but still check that delivery crews can get the unit where it needs to go.
For an older adult, ease of getting in and out beats every fancy feature. Look for a chair with a firm, higher seat, sturdy armrests, and a smooth power recline so nobody has to fight gravity to stand back up. Body coverage and intensity range should suit a senior's comfort, gentle settings matter more than maximum power. Ask retailers about their experience with older customers, and press on warranty terms and local service response. A chair with motors and rollers will eventually need attention, and you want someone who'll come to Hamilton rather than ship it away for weeks.
Our advice: buy from a retailer with a real showroom or in-home trial and strong local service, even if a bargain online model looks cheaper. In our experience, sitting in the chair and confirming the entry height and recline is worth far more than a lower price, and a warranty backed by nearby service saves grief when a motor acts up. The trade-off is honest, you'll usually pay more than the cheapest big-box or online option. For most families, that peace of mind is the better deal.