PSW Agencies in Toronto: The Best-Rated Personal Support Worker Agencies for Seniors
Toronto's best-rated agencies for personal support workers (PSWs) at home, ranked by our SCP Confidence Score and Google reviews, plus what a PSW does, what it costs, minimum visits and how to choose.
By Jonathan Kennedy · Last reviewed October 2026
Key takeaways
- Our top pick is Home Instead Home Care Services of Etobicoke, with an SCP Confidence Score of 73 out of 100 and a 4.9 rating from 150 Google reviews.
- Highest rated once review numbers are weighed: Selectacare, 5.0 from 56 reviews.
- 10 agencies made the list, with 387 Google reviews between them, each with at least 5.
- Ranked by our Confidence Score, then by Google rating weighted by how many reviews stand behind it.
On this page (5 sections)
A PSW agency in Toronto sends personal support workers to help your parent at home with bathing, dressing, toileting, meals, mobility and medication reminders, typically for about $28 to $40 an hour in 2026, often with a minimum visit of a few hours. A good agency screens and supervises its PSWs, covers sick days with a backup, and keeps the same worker with your parent where it can.
Maybe your dad has started skipping showers, or your mom's meals have become tea and toast. You can see they need hands-on help, but you also need someone you can trust in their home when you're not there. That's what a well-run agency is for: the right person, reliably, with someone to call if anything changes.
Do this next:
- Write down what help is needed and when: morning routine, evening, or a few full days.
- Check what Ontario Health atHome can fund first (call 310-2222); private PSW hours usually fill the gaps.
- Call two or three agencies from the ranking below and ask the questions further down.
How we ranked Toronto's PSW agencies
This ranking includes Toronto agencies that publish personal care or personal support among their services and have at least five Google reviews. They're ordered by our SCP Confidence Score, then by a Google rating weighted by review count. Placement isn't for sale, and each agency appears once even if it has several Toronto offices.
The best-rated PSW agencies in Toronto
Every agency below provides personal support at home in Toronto, from bathing and dressing to meals and mobility, and is ranked by our independent SCP Confidence Score and a volume-weighted Google rating. Tap any listing for its full profile and reviews.
#1 Home Instead Home Care Services of Etobicoke
73 / 1004.9(150 Google reviews) TorontoOur top pickVerifiedSince 2002 · 3 offices in Toronto
View profile and reviews#2 WOXY Health
73 / 1005.0(40 Google reviews) TorontoPerfect 5.0Best for: Families managing care from a distance
Also speaks Cantonese, Mandarin
View profile and reviews#3 primepath community care
73 / 1005.0(8 Google reviews) TorontoBest for: Seniors needing help at home
View profile and reviews#4 Selectacare
67 / 1005.0(56 Google reviews) TorontoPerfect 5.0Best for: Seniors seeking to age in place
Since 1979
View profile and reviews#5 City Healthcare Services
67 / 1004.7(18 Google reviews) TorontoView profile and reviews#6 Qualicare Home Care Scarborough
66 / 1005.0(30 Google reviews) TorontoPerfect 5.0Best for: Seniors wishing to stay at home
2 offices in Toronto
View profile and reviews#7 Dynamic Homecare Services
66 / 1005.0(27 Google reviews) TorontoPerfect 5.0Best for: Seniors who want to stay at home
View profile and reviews#8 VCare 247 Senior & Personal Elder Care
66 / 1005.0(23 Google reviews) TorontoPerfect 5.0Best for: Seniors needing daily help
View profile and reviews#9 Just Like Family Home Care Midtown East Toronto
66 / 1005.0(20 Google reviews) TorontoPerfect 5.0Best for: Seniors aging in place
4 offices in Toronto
View profile and reviews#10 Dilamphis Care Inc
66 / 1005.0(15 Google reviews) TorontoBest for: Seniors who want to stay at home
View profile and reviews
The agencies side by side
| # | Agency | Google rating | Confidence Score | Starting price | Languages |
|---|---|---|---|---|---|
| 1 | Home Instead Home Care Services of Etobicoke | 4.9 (150) | 73/100 | Ask for a quote | English |
| 2 | WOXY Health | 5.0 (40) | 73/100 | Ask for a quote | English, Cantonese, Mandarin |
| 3 | primepath community care | 5.0 (8) | 73/100 | Ask for a quote | Not listed |
| 4 | Selectacare | 5.0 (56) | 67/100 | Ask for a quote | English |
| 5 | City Healthcare Services | 4.7 (18) | 67/100 | Ask for a quote | English |
| 6 | Qualicare Home Care Scarborough | 5.0 (30) | 66/100 | Ask for a quote | Not listed |
| 7 | Dynamic Homecare Services | 5.0 (27) | 66/100 | Ask for a quote | Not listed |
| 8 | VCare 247 Senior & Personal Elder Care | 5.0 (23) | 66/100 | Ask for a quote | Not listed |
| 9 | Just Like Family Home Care Midtown East Toronto | 5.0 (20) | 66/100 | Ask for a quote | Not listed |
| 10 | Dilamphis Care Inc | 5.0 (15) | 66/100 | Ask for a quote | Not listed |
Which one fits your family?
| If this sounds like you | Start with | Why |
|---|---|---|
| You want the strongest all-round choice | Home Instead Home Care Services of Etobicoke | Our top pick: Confidence Score 73/100, rated 4.9 from 150 |
| Family reviews matter most to you | Selectacare | Highest rated once review numbers are weighed, 5.0 from 56 |
| Your parent is more at ease in another language | WOXY Health | Also speaks Cantonese, Mandarin |
How this ranking works: agenciesare ordered by our independent SCP Confidence Score, shown on each listing, then by a volume-weighted Google rating (so a large number of strong reviews outweighs a handful of perfect ones). Every agency here offers personal support (PSW) care in Toronto and has at least 5 reviews. An agency with more than one office here is listed once, at its best-ranked office. As operators claim and verify their listings, their Confidence Score rises, so we review these rankings quarterly.
Browse all home care in TorontoRun one of the agencies on this list? Verifying your listing keeps the details families see accurate and lifts your SCP Confidence Score, which sets the order of these rankings. It is free, and unclaimed agencies still appear here. Claim or verify your listing or see how it works for operators.
What does a PSW do at home?
| Help | Examples |
|---|---|
| Personal care | Bathing, dressing, grooming, toileting and continence care |
| Mobility | Safe transfers, walking, repositioning in bed |
| Daily living | Meal preparation, light housekeeping, laundry, errands |
| Health routines | Medication reminders, noticing changes and reporting them |
| Company | Conversation, outings and appointments |
Nursing tasks such as wound care, injections or catheter care need a nurse; see our Toronto in-home nursing ranking. Our guide to what a personal support worker does covers training and the PSW versus nurse question.
Our take: Pay for continuity. A slightly higher hourly rate from an agency that keeps the same one or two PSWs with your parent is worth more than a cheaper agency that sends whoever is free. Ask for it in writing.
How much does a PSW cost in Toronto?
About $28 to $40 an hour for agency personal support in 2026, with nights, weekends and holidays often higher. Many agencies set a minimum visit of a few hours. A PSW you hire yourself may cost less per hour, but you take on payroll, backup cover and supervision; see private vs agency home care. Keep receipts for the medical expense tax credit and the Ontario Seniors Care at Home Tax Credit.
What should you ask a Toronto PSW agency?
- How do you screen PSWs (police check, references, training)?
- Will the same PSW come each time, and who covers sick days?
- What's the minimum visit, and how much notice do you need to change hours?
- Can you match a PSW who speaks my parent's language?
- Who do I call after hours, and how do you report concerns to the family?
Does Ontario fund PSW hours?
Sometimes. After an assessment, Ontario Health atHome can arrange some personal support at no cost, usually a limited number of hours a week. Most Toronto families combine those hours with private PSW visits for the mornings, evenings or days that aren't covered. Our home care cost guide shows how the hours add up.
Frequently asked questions
How much does a PSW cost per hour in Toronto?
About $28 to $40 an hour through an agency in 2026, with higher rates for nights, weekends and holidays at many agencies. Many set a minimum visit of a few hours.
What can a PSW do and not do?
A PSW helps with bathing, dressing, toileting, mobility, meals, housekeeping and medication reminders. Nursing tasks such as wound care, injections and catheter care need a registered nurse or practical nurse.
Is it better to hire a PSW privately or through an agency?
An agency costs more per hour but screens, supervises and replaces PSWs and handles payroll. Hiring privately can cost less, but you become the employer and need your own backup plan.
Can Ontario Health atHome provide a PSW?
Yes, after an assessment, usually for a limited number of hours a week at no cost. Many families add private PSW hours to fill the gaps.
How did you rank Toronto's PSW agencies?
We include Toronto agencies that list personal care or personal support among their services and have at least five Google reviews, ranked by our SCP Confidence Score and a review-weighted Google rating. Each agency appears once.
Last reviewed October 2026. We keep our guides current as costs, programs, and options change.
Not sure which agency is the right fit?
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