Amica The Glebe

Most recent reviews

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  zahradokht sa

  3 months ago · via Google

  If you’re looking for a place where residents are treated as though they no longer matter, this is unfortunately the right place. I am a personal trainer for one of the residents at this home, and I found my client severely dehydrated, with darkened skin, alone in her room. The explanation I was given was: “She is independent and refused to eat, so we didn’t push her.” That response was shocking. This resident has aphasia and had been fasting the previous day for medical tests. A responsible care team should recognize those circumstances and find alternative ways to ensure a vulnerable senior receives proper hydration and nutrition. Instead, what I witnessed showed a serious lack of attention, compassion, and accountability. The nurses and caregivers I encountered appeared disengaged and lacking the sensitivity and responsibility required to care for seniors. The facility may look beautiful and luxurious on the surface, but behind that appearance, it feels highly disorganized and lacking in proper care.

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  Craig McDowall

  4 months ago · via Google

  I found the concierges staff to be very helpful. Always willing to go out of their way to make sure you receive the proper information and guidance you need. Thank you Ela for having such a warm and helpful heart. You are awesome ❤️

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  Zhenyi Lu

  4 months ago · via Google

  I received this flyer in my building mailbox and found the visual messaging deeply uncomfortable. The residents and guests are shown as overwhelmingly white, while every clearly visible service or care role appears to be performed by a person of colour. Whether intentional or not, this gives the impression of a racially coded hierarchy: white residents enjoying the lifestyle, while racialized people are most visibly positioned as serving, assisting, or providing care. I sincerely hope this was not the intended message. If it was, it would be quite a marketing disaster for a business that presents itself as warm and welcoming. Wishing them better judgment in future marketing.