Chapel Hill Retirement Residence

Most recent reviews

• 

  John Black

  6 months ago · via Google

  You get other elderlies that come into my father room and uses his bathroom or take some of his stuff like diapers. I have noticed that they are not prepared to receive new elderlies either, not much equipment to help them lift or have male nurses too help also. Nice place but that about it.

• 

  Chantal Samson

  a year ago · via Google

  From the moment we walked through the doors of Chapel Hill Retirement Residence, we knew we had found something truly special. The level of care provided here is simply unbelievable, compassionate, professional, and consistent. The care team is always available and goes above and beyond every day to ensure each resident is treated with the dignity, kindness, and respect they deserve. We have family members in both assisted living and independent living, and the experience in both areas has been outstanding. In assisted living, our loved one receives attentive, personalized care that makes them feel safe, valued, and comfortable. Meanwhile, our family member in independent living enjoys a vibrant, active lifestyle, with the confidence that support is always nearby if needed. It gives us complete peace of mind knowing that no matter the level of care or independence, Chapel Hill Residence provides the right balance of support, freedom, and compassion. Our loved ones are not just well cared for; they are truly happy and at home. Kudos to the entire care team and to everyone managing their respective areas with such professionalism, heart, and dedication. From nursing and wellness, to hospitality, housekeeping, recreation, and administration every department plays a vital role in creating the warm, welcoming, and safe environment that makes this place so special. If you’re looking for a retirement residence where your loved ones will be genuinely respected, supported, and cared for; whether in assisted or independent living, we totally recommend this residence. You won’t find better care or a more dedicated team anywhere else.

• 

  Carol Cameron

  a year ago · via Google

  Our 97 yr. old mom who was able minded but with mobility issues reluctantly went into Chapel Hill and was there for 9 months. She gradually became comfortable with the staff and eventually got to know them and enjoyed their company, although their attendance was not always according to what was scheduled. Some days she had no one to help get her up, washed and dressed for the day. The food was not great. She enjoyed some of the activities. We did have an issue about the lack of response we received when we shared our concerns about things missing from her suite.