New Horizons Tower

Most recent reviews

• 

  Zilda Marie Silva

  2 months ago · via Google

  My mom arrived there December of last year. She has settled quite nicely with a group of Portuguese friends. We appreciate the friendly faces both residents and staff. It's a comfort to know she's cared for and they understand her day to day activities. Seeing her in this environment and getting to know staff and residents when I visit is very reassuring we found the right spot for her. From dining room staff to nursing, doctors and overall community of helping hands. It takes a Village. A clean and safe environment. High 5 to All. Thank you.

• 

  Adrienne

  3 months ago · via Google

  My grandmother lived at New Horizon's for six years. My daughters and I would visit every week. My grandmother was sharp in mind and very depressed by her quarters. She had no history of depression previous to that. The way she was treated by the staff left her feeling very down. They didn't care if her food was cold or if there was something in edible on her plate. My worst memory was the huge population of cockroaches in her room. She didn't even have a kitchen but there was a steady parade of them. I have an image of my daughters in their brownie uniforms, gleefully stomping them in her room when we visited. I had to set traps and chalk the room to try and help my poor grandma who was losing her sight and could not see them . I don't think I would ever recommend this place, it was a bad memory in our lives.

• 

  Melanie Stevenson

  6 months ago · via Google

  I cannot say enough good things about New Horizons, my mother's home for the last few years of her life. She loved it , and so did my family. The staff at all levels were warm, respectful, and caring; the level of commitment to the resident experience was extremely high. The food was fantastic; the whole family looked forward to joining my mother for meals there. The activities on offer were varied and didn't insult people's intelligence. My mother made some very good friends there; people make a real effort to reach out to new residents. The rooms may not have been fancy or the facilities as elaborate as some places I toured, but the quality of the staff and the atmosphere were far superior to the many, many retirement homes we visited. It really felt like a home and a community. M. Stevenson