Orchard Villa Retirement Community

Most recent reviews

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  Rachelle Dial

  a year ago · via Google

  My mother's toes are black and infected and no one can tell me why. MY MOTHER IS DIABETIC!!. I am astonished of the lack of care my mother receives. She has been left in a bed wet and unchanged. Her laundry goes missing so now I have to spend even more money on traveling back and forth and pay to do her laundry. This place is a joke. I called The Ministry Of Long Term Care and an investigation will be done. I want my mother out of there.

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  jolene Bobiwash

  3 years ago · via Google

  At first the staff are helpful, after a month that changed. My dad told me that the staff would neglect him, and being rude towards him/ me. when it came to dinner time he would be the last table to be served because he wanted to make a complaint about the staff to management (director of care). The food wasn’t that good, I would bring in what I could. He often noticed there where bugs and I had witness it. I found the staff to be insensitive towards patients with delirium. One day I was called at work because the head nurse could find my dad and asked if I picked him up. They found him 20 minutes later in the TV room. Sadly, He passed away there after living there for 9 months. I had asked for an autopsy, and the doctor refused; the doctor said that my dad had illnesses so, they wouldn’t recommend it however, my family wanted this done.

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  Sharon Wilson

  6 years ago · via Google

  My Father had to come here due to decline.He passed 11 days later. The staff here was very caring and did a lot to make him comfortable. Staff Dr. also very understanding. LTC is not a nice place to be but the care my Dad recd was good care. No complaints.