Roberta Place Retirement Lodge

Most recent reviews

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  Paul Best

  4 months ago · via Google

  Roberta Place provided exceptional care for my mother, and I can’t recommend them highly enough. From the very beginning, the team was professional, compassionate, and incredibly understanding during what can be a difficult transition for families. They kept us consistently informed, which gave us real peace of mind, and we always felt confident that my mother was in safe, capable hands. It was clear that her well-being was their top priority, and they went above and beyond to ensure she was comfortable and supported as she adjusted to her new environment. A special thank you to Stuart, Mackenzie, Evelyn and the entire team for their kindness, attentiveness, and dedication. Their efforts made all the difference, and we are truly grateful for the level of care they provided.

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  dragon fly

  10 months ago · via Google

  This place is a joke. My wife had hip surgery and we wanted a place for respite/care. Despite trying for over three weeks with numerous phone messages and emails, no one has ever gotten back to us. NO ONE! In our opinion, Stuart Allington, the sales coordinator, should be fired. It's irresponsible to ignore potential clients for their residences. We most certainly will NOT consider Roberta Place Retirement Lodge as a place we might ever stay. You shouldn't either.

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  Nathan Allen

  a year ago · via Google

  My wife's grandfather lived at Roberta Place for a year and a half and thoroughly enjoyed his time there. The staff were excellent and always willing to assist, at times going above and beyond their standard duties to support our grandfather. Holly, the nurse was incredible and was always quick to communicate with us when we had concerns about our grandfather's health. Jack the GM was always around to answer questions as needed. The staff truly took the time to get to know our grandfather and he came to refer to them as "family." Keep in mind this is independent living, while you can add on care services from an in house provider, it is not at the same level as an assisted living facility. During our grandfather's time there, they completely refinished the exterior of the building and many areas of the interior including the dining hall, library and hallways. It was nice to see them investing back into the building. The apartments are large and have tons of storage compared to other retirement homes we toured. We appreciate the support all of the Roberta place staff provided and would highly recommend Roberta Place if looking for an independent living retirement home for yourself or a loved one.