a.p.i. Alarm Inc.
66Good5775 Yonge St #700, North York, ON M7A 2J5, Canada
About
a.p.i. ALARM Inc. is a full-service security and alarm monitoring company providing medical alert systems with fall detection, monitored 24/7 from their own ULC-certified alarm station, serving Toronto and the broader GTA.
Senior Care Path Summary
a.p.i. ALARM Inc. offers Personal Emergency Response Systems (PERS) medical alarm devices with fall detection pendants, designed to help seniors and older adults stay safe at home. When the pendant button is pressed, a two-way voice call connects directly to an emergency response operator who can dispatch medical personnel or notify family members.
The company operates its own ULC-certified 24/7 monitoring station locally, ensuring rapid response times for medical emergencies. Operators are standing by around the clock to handle emergency calls from seniors and quickly assess whether medical assistance is needed.
With nearly 30 years in the security industry, a.p.i. ALARM brings extensive experience to residential installations. The company offers free quotes and consultations, and installation is handled by trained technicians who explain the system in detail and assist with setup. Customers have consistently praised the professionalism and patience of installation staff.
The medical alert pendant is wireless, making it convenient for seniors to wear while moving around their home. The two-way voice feature allows direct communication with an operator without needing to locate a phone or remember numbers in an emergency.
Editorial summary by Senior Care Path based on verified listing data, last reviewed 2026-07-03.
Who This Provider Is Best For
- Seniors living alone who want fall detection and emergency response capability
- Older adults wanting peace of mind with 24/7 professional monitoring
- Families seeking rapid emergency medical response for aging parents
Google Reviews
View on Google3.1
456 Google reviews
Most recent reviews
Bemak Bemak
2 weeks ago · via Google
Horrible customer service!! Been over two weeks for a call back. When you call back you just keep getting bounced around and never a clear answer. Pricing keeps changing. No letter received nor an option given if we wanted to join them being that we were Bell customers. To break contract being we were with Bell. They want over $800.00 ridiculous. Panel keeps saying its H -8 and L-14 with light snow. Meanwhile its feeling like 26 outside!
Nick Thomson
3 weeks ago · via Google
Terrible experience with this company. They are scammers. I was a bell smart home customer for years. Once it switched to API the service went down hill. I have sent multiple emails trying to cancel my service but they will not respond. Iv tried calling many times but they pick up then hang up the phone right away. They won't let me cancel my service and keep sending my bills. STAY FAR AWAY FROM THIS COMPANY!!! Shame on bell for putting their customers though this!
bikram singh
a month ago · via Google
I had a very disappointing experience dealing with this company. The main issue was not just billing, but the lack of clarity, inconsistent communication, and disputed charges for services that I did not believe were properly authorized or performed as represented. At one point, I was informed that there was an outstanding balance and “final invoice,” while in another communication I was told that “the matter is closed.” This created unnecessary confusion and forced me to spend significant time trying to resolve the issue. I also disputed the company’s claims regarding technician work and system setup, as the original installation/setup had already been completed previously through Bell before this company took over the account. Despite multiple conversations, I was never provided with clear supporting documentation such as: * signed authorization, * approved work orders, * or sufficient proof supporting the disputed charges. As a customer, I expected transparency, professionalism, and clear communication. Unfortunately, this experience became unnecessarily stressful and time-consuming. I would strongly recommend that anyone considering this company carefully review all agreements, invoices, and service authorizations in writing before proceeding.
Services offered
Licenses & Registrations
- ULC certified monitoring station
- 24/7 alarm monitoring certified
Listed from the provider's website, confirm current licensing and insurance directly before hiring.
Associations & Accreditations
- ULC (Underwriters' Laboratories of Canada) certified alarm monitoring station
- The Monitoring Association 5 Diamond Monitoring Center
- Canadian Fire Alarm Association (CFAA) member
- Central Station Alarm Association (CSAA) member
- Canadian Security Association (CANASA) member
Languages Supported
- English
- French
Location
5775 Yonge St #700, North York, ON M7A 2J5, Canada
Also serves
- Toronto
- Greater Toronto Area (GTA)
Photo Gallery
Photos via Google Maps
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