3 photosa.p.i. Alarm Inc.
61Developing180 Nature Park Way, Winnipeg, MB R3P 0X7, Canada
Last updated July 2026
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a.p.i. ALARM is North America's largest privately-owned full-service security and alarm monitoring company, operating a locally-based ULC-certified alarm monitoring station in Winnipeg, offering 24/7 monitoring including medical alarms with fall detection for seniors.
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Claim this listing →Senior Care Path Summary
a.p.i. ALARM offers residential security solutions designed to support seniors aging in place, including medical alarms with fall detection, home security systems, and 24/7 alarm monitoring from their own ULC-certified monitoring station. Customers can arm or disarm their system remotely, view security cameras from anywhere, and receive instant notifications, giving seniors and their families peace of mind about safety at home.
The company provides customizable systems tailored to individual needs, with professional technicians handling installation and setup. Testimonials highlight staff who take time to explain everything in detail and patiently guide seniors through downloading apps and using their systems. Installation is described as seamless and efficient.
a.p.i. ALARM holds ULC certification and is recognized by industry associations including The Monitoring Association (5 Diamond Monitoring Center status), the Canadian Fire Alarm Association, Central Station Alarm Association, and Canadian Security Association. The company has been serving customers for over 30 years with a reputation for responsive customer service and knowledgeable support staff.
Seniors and their families can request a free consultation to design a system meeting their specific accessibility and safety requirements, whether for home security, medical monitoring, fire protection, or carbon monoxide detection.
Editorial summary by Senior Care Path based on verified listing data, last reviewed July 2026.
Services offered
What senior monitoring systems typically cost
a.p.i. Alarm Inc. sets its own prices. These are typical ranges across Canada, so you know what to expect before you ask.
- Motion / activity sensorsBasic activity check-ins
- $25 to $40 / month
- Full sensor kit with alertsWhole-home coverage
- $40 to $70 / month
- Camera and sensor systemAdds video check-ins
- $50 to $90 / month
Illustrative CAD as of 2026, billed monthly. What moves the price: how many sensors you place, whether the system adds cameras or voice, the family app and alerting features, and whether equipment is bought upfront or rolled into the fee.
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Who This Provider Is Best For
- Seniors wanting remote access to home monitoring
- Older adults with fall-risk concerns needing medical alert systems
- Families coordinating emergency response for seniors at home
- Seniors preferring Canadian-based 24/7 professional monitoring
Languages Supported
- English
- French
Photo Gallery
Photos via Google Maps
Google Reviews
See all reviews on Google2.5
283 Google reviews
Summary of Google Reviews
Summarized by Senior Care Path from a.p.i. Alarm Inc.'s Google rating and recent reviews. Confirm specifics with the business.
a.p.i. Alarm Inc. holds a 2.5-star rating across 283 Google reviews. Recent reviewers most often highlight caring, attentive staff and warm, welcoming community.
Most common praise
- Caring, attentive staff
- Warm, welcoming community
- Responsive, helpful communication
Most common concerns
- Occasional notes on staffing or response times
Most recent reviews
Ron Hedley
a month ago · via Google
Worst company I have ever dealt with…non one like them. Have asked about dozen calls - couple for tech help (started in January 2026) and then the last 10 calls to cancel. Today I was on hold for about 10 mins with “customer care” (whaaaaat? Customer Care?) who transferred me to “cancellations” where I was on hold for another 20 mins and who never did answer the phone. But they keep trying to take payments from my account (they get returned each time) and are now sending me past due notices. Why can’t a company like this be shut down for fraud
Trent Siemens
4 months ago · via Google
I also would give this company 0 stars if I could but Google makes me add at least 1 star. My alarm triggered in the middle of the night while we were at home. API Alarm never called us to check if we were ok. I called them to find out why they were not monitoring our alarm and sat on hold for 37 minutes before a human talked to me. They said they had to call me back a couple hours later when I was in front of my panel. They did not call back when they said they would. So I've now called 5 more times, trying to talk to someone and each time, after being on hold for several minutes, their phone system just disconnects my call. The auto attendant is useless because I explain what's happening and it would then transfer me to an extension that was invalid. I'd call back to let it know this, and it would just transfer me to an invalid extension again. It's bad enough they are not actually monitoring my alarm but now I can't even talk to anyone to get this fixed. Absolutely terrible customer service!
Gabriel Nadeau
5 months ago · via Google
I almost want to give five stars but have to agree with most people that its almost impossible to get a hold of the winnipeg branch. But once you do, they are great, they doing theyre best with the short staff they have. Had a raw deal when it came to bell. Its not the workers fault. Quebec team helped me out to get a hold of a tech and he was the best. Kudos to both of them. Fixed my alarm system within the day without even making a house call. Shout out to the tech named Dave. He knows his stuff and very helpful over the phone.
Licenses & Registrations
- ULC certified
Listed from the provider's website, confirm current licensing and insurance directly before hiring.
Associations & Accreditations
- ULC certified alarm monitoring station
- The Monitoring Association 5 Diamond Monitoring Center
- Member, Canadian Fire Alarm Association (CFAA)
- Member, Central Station Alarm Association (CSAA)
- Member, Canadian Security Association (CANASA)
Location
180 Nature Park Way, Winnipeg, MB R3P 0X7, Canada
Also serves
- Winnipeg, Manitoba
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