Lewis Estates by Optima Living

Most recent reviews

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  Bob Layton

  2 years ago · via Google

  I was at Optima to do a presentation telling stories from my books. Not only was I impressed at how professional they were in providing my audio and video needs, but in the way they treated their residents. As I set up my show, I observed how they had time for someone who had questions, and how they were so caring in helping those with mobility issues get to their seats. At each place I speak, the newsman in me privately asks a few people questions about their choice of where to spend their golden years. (I am thinking of my own future). At some places I have heard things that caused to me to ask management if they were aware of these concerns. At Optima, however, every person I asked seemed happy, and gave me a totally positive response. As one lady said to my wife and I, "They really look after us here!"

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  Derrick Coles

  4 years ago · via Google

  I recently moved to Lewis Estates from another retirement home. The food here is so much better and appealing. The dining room has really tall ceilings and high windows making for a bright cheerful atmosphere. The suites have individual heat and air conditioning which is awesome. Rooms have really good soundproofing. The balconies are wheelchair accessible. There are activities throughout the day which you can participate in as many as you want. At my previous residence there was a bus that once a week would take residents on outings. We were charged to ride on the bus. Moving here I had seen a similar bus plus a mini van. I thought like my previous residence the bus would be used for group outings with a charge. Much to my amazement the bus and minivan are used to take residents to appointments at no charge. The bus is also used for shopping trips and Sunday drives, no charge. I'm really happy i moved here it's a very nice place.

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  Larry & Jackie Willard

  6 years ago · via Google

  Excellent staffing. We had an issue with my Mom's room and the situation was handled extremely professionally. Tanya Degrace was exceptional, accommodating and fair. Along with Mike Jones they handled the issue with integrity, genuine concern and with a sense of urgency. Wonderful to deal with professionals that understand the idiosyncrasies of dealing with the elderly, the running of a business along with the concerns of their "customers" I will change this to a 5 Star upon completion of the issue. Great job guys !