Lewis Estates by Optima Living

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• B

  Bob Layton

  2 years ago · via Google

  I was at Optima to do a presentation telling stories from my books. Not only was I impressed at how professional they were in providing my audio and video needs, but in the way they treated their residents. As I set up my show, I observed how they had time for someone who had questions, and how they were so caring in helping those with mobility issues get to their seats. At each place I speak, the newsman in me privately asks a few people questions about their choice of where to spend their golden years. (I am thinking of my own future). At some places I have heard things that caused to me to ask management if they were aware of these concerns. At Optima, however, every person I asked seemed happy, and gave me a totally positive response. As one lady said to my wife and I, "They really look after us here!"

• D

  Darryl Nicholson

  2 years ago · via Google

  WARNING:  If you have a loved one living at Lewis Estates, I encourage you to be very involved and aware of the medications the doctors and nurses  onsite are giving to residents. Our father lived at LE for 5+ years and our family had many interactions with his care team at the facility (administrators, AHS rep, doctor, & RN’s).  Overall they seem disorganized and communicate poorly with each other. Our dad passed away after multiple trips to the hospital amid increasingly frequent falls.  After inquiring multiple times about what could be the cause of these falls and getting no answers, we were shocked to learn from the AHS portal that his attending physician (who has many patients at Lewis Estates) had prescribed quetiapine, an antipsychotic drug with serious potential side-effects (sedation, sudden drop in blood pressure, falls, fractures, stroke) without any consultation with our family.  To this day, no one has ever explained why he was on this drug in the first place (he did not have psychosis or dementia). Sadly there are too many stories in the media today of elder care facilities using antipsychotic drugs to make their residents more docile, prescribing for the convenience of the carer rather than for the treatment of the patient. Yes, Lewis Estates has many lovely carers, a great dining room and numerous recreational activities. But the team in charge of their residents' health and well being has much room for improvement.

• D

  Derrick Coles

  4 years ago · via Google

  I recently moved to Lewis Estates from another retirement home. The food here is so much better and appealing. The dining room has really tall ceilings and high windows making for a bright cheerful atmosphere. The suites have individual heat and air conditioning which is awesome. Rooms have really good soundproofing. The balconies are wheelchair accessible. There are activities throughout the day which you can participate in as many as you want. At my previous residence there was a bus that once a week would take residents on outings. We were charged to ride on the bus. Moving here I had seen a similar bus plus a mini van. I thought like my previous residence the bus would be used for group outings with a charge. Much to my amazement the bus and minivan are used to take residents to appointments at no charge. The bus is also used for shopping trips and Sunday drives, no charge. I'm really happy i moved here it's a very nice place.

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