Rutherford Heights by Optima Living

Most recent reviews

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  Pete Black

  3 months ago · via Google

  So pleased to write this very long over due review. It is far less about the facility and more so about the leader at the top...Cheryl Ann. My last experience on a temp basis for my Mother was ok....but under Cheryl's watch.....what a remarkable difference. In business and within leadership you cannot teach care factor. We get values as we all live our lives and hopefully are given an opportunity to express values that are aligned in our careers. From the moment I met Cheryl on the phone I knew that I was on the right path here. Cheryl went far far out of her way to ensure that my family received the experience that she wants for her residents and I cannot begin to tell you how well received that was. I unfortunately have little trust from many many different poor experiences in dealing with businesses involved in Sr Care. I needed to experience what it is suppose to be like and I belive that happened...so much so, that I will likely reviewing next steps to have my Mother reside under Cheryl's watch!!!! You are a champion for Sr Care and a breath of fresh air and professionalism.....thank-you for being you!!! Pete Black

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  Eliza Wong

  4 months ago · via Google

  The housekeeping and laundry team under the supervision of Karl is tremendously efficient in problem solving and very very friendly. My mother experienced heart-warming help yesterday with a big smile. Bravo! 👍😄

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  Mike Chenoweth

  5 months ago · via Google

  I am a full time professional entertainer and I have extensive experience in performing at many seniors lodges in and around the Edmonton area. I have performed at Rutherford Heights on many occasions over the last few years and have found my experiences with Recreation Director Harley Hempel and his wonderful team to be nothing short of exemplary! Harley is a professional in the truest sense of the word. He and his staff are wonderfully positive, kind and cheerful when interacting with me, their residents and each other. Drawing on my time spent there, I believe the Rutherford Heights residents are definitely in good hands with Harley and his staff and is evidenced by the fact that smiles are always easy to find there!