Sunrise of Oakville

Most recent reviews

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  Erick Ortega

  2 months ago · via Google

  They say, "it's the people who make the difference," and after our family's experience at Sunrise of Oakville, I couldn't agree more. While the residence itself is beautiful, what truly makes this place exceptional is the incredible team who care for its residents every day. We learned that the kindness, dignity and personal attention of the staff are what transform a residence into a true home. When looking for the right place for my father-in-law, John Martinez, our priority wasn't simply finding a comfortable residence, it was finding a place where he would be treated with the dignity, respect, kindness and compassion he had earned over a lifetime. Sunrise of Oakville exceeded every expectation we had. Every member of the staff made John feel valued, cared for and genuinely known as an individual. Their warmth, patience and personalized attention gave our family tremendous peace of mind, knowing he was surrounded by people who truly cared about his well-being. Every day after one of our many visits, we left feeling he was being cared for like family. We want to extend a very special thank you to Danielle, Meghan and their incredible team, whose compassion and genuine affection for John were evident from the very beginning. Danielle's kindness, along with the joy that her dogs brought during their visits, created moments of comfort and happiness that meant so much to him and our family. Thank you to everyone at Sunrise of Oakville for treating John with such humanity, respect and love. We will always be grateful for the care you provided and would wholeheartedly recommend your community to any family looking for a place where their loved one will truly feel at home. Thank you!

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  Jen M

  2 months ago · via Google

  When the decision was made to move my mom to a retirement home, I dove into the search full force. My sister and I toured at least 8 facilities, asked many questions, read reviews, etc. When we first met with Kristen at Sunrise Oakville, we knew this place was really something special. What it lacked in the new modern bells and whistles(pool, theatre, etc), it made up tenfold in the people that work here. Absolutely everyone has been incredible. Danielle, in particular made me feel so confident that this was the right place for my mom. She truly cares deeply for all the residents and her staff, and is such a genuine person as is everyone. Many of the care staff have been with sunrise for 10, 15 years which says so much. The residents are assigned regular caregivers who get to know them and they become comfortable with them. My mom moved in October 1, and has settled in so much better than I expected! One of her main caregivers is Anna, who has been there for 15 years. She is a beautiful, kind, genuine soul who is a godsend for my mom. We feel so lucky to have her. Everyone else goes above and beyond as well. There is live music every week and when I was sitting with my mom during a concert I couldn’t help but notice the staff rubbing the shoulders of residents, dancing with them, showing so much care. This truly is a family. My mom was resistant for years to leaving her home but she said to me in the first week, “this has been really easy for me.” I can’t express how happy I am that we chose Sunrise. My stress has been lifted so much as I know how well cared for my mom is, and at the end of the day, that is the most important aspect of any care facility, the care. A gigantic thank you from the bottom of my heart for everyone at Sunrise for welcoming my mom with open arms. If you are looking for a care home for a loved one, please know that this is by far the best place we could have ever hoped for.

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  Sheila O'Reilly

  7 months ago · via Google

  I have had the pleasure of visiting Residents at Sunrise Retirement/Oakville over many years.First, with our group from St. Andrew's and now to see friends who are there. It is ALWAYS a pleasant experience for me. The staff is open and friendly, always ready to help. The atmosphere is fun and all inclusive. The food is well prepared and varied. The entertainment is top notch! I have visited with my dogs when I could and they are welcomed with open arms by residents and staff alike. I have only great things to say about Sunrise!♥️🙏🏻

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