The Redwoods

Most recent reviews

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  DCS

  5 months ago · via Google

  Our respite care experience at this retirement home was excellent. The staff were kind, attentive, and made the transition smooth and reassuring. Our Mom felt comfortable and well cared for, and communication was always clear and helpful. Redwoods really warmed her up to the thought of retirement living with all the great services, events and entertainment. We truly appreciated the support and would happily recommend this home to others.

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  Kevin Potvin

  6 months ago · via Google

  My parents moved into The Redwoods Retirement Residence in November 2025, and our family has had a very positive experience since day one. Moving a parent into a retirement residence can feel overwhelming for families, but the team at The Redwoods has been incredibly supportive and has provided guidance every step of the way. My parents often tell me how much they enjoy the meals, and they consistently praise the staff for their kindness and attentiveness. It’s reassuring as a family member to know they feel comfortable, well cared for, and part of a welcoming community. More recently, we’ve been dealing with a new and ongoing health issue, and the support from Crystal and Barb has been exceptional. Their communication, compassion, and willingness to help coordinate care and answer questions has made a stressful situation much easier to navigate. Their dedication truly stands out. Overall, I'm very grateful for the care and support my parents receive at The Redwoods. It has been a great experience for our family.

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  Louise Robichaud

  6 months ago · via Google

  My mom moved to the Redwoods in 2007 and spent the next 18 years in her new home there. She lived independently in her own apartment and, as she needed more support, transitioned smoothly with the excellent care and resources the Redwoods provided. She passed away at the age of 97 in January of this year. Although I live away from Ottawa, I always felt reassured knowing she was in such a good place. From activities and meals to the compassionate medical and personal care in her later years, everything was exceptional. Crystal, the Director of Care, and her team were knowledgeable, attentive, and always available to answer questions and address concerns. Lynn, the hub of the Redwoods, Karen, Marty and every staff member showed professionalism, kindness, and warm smiles.