William Osler Health System - Etobicoke

Geriatric Medicine

Geriatric Emergency Management (GEM) Nurses

Osler Emergency Department includes GEM nurses. These nurses:. Assess patients to identify their health, functional, emotional cognitive and social needs link seniors to community services provide education to patients, their families and Emergency Department staff support seamless transitions between the Emergency Department and community health care services.

How to access: Appointments are by physician referral

Source: Ontario Health atHome healthline directory, updated August 2026

Geriatric Outpatient Clinic

Senior's Care

Osler participates in the NICHE program (Nurses Improving Care for Healthsystem Elders). Offers care that is informed and tested by a large network of hospitals. Provide care that is adapted to older adults to specifically meet their needs.

How to access: Appointments are by physician referral

Source: Ontario Health atHome healthline directory, updated August 2026

Emergency Department

Patients that require emergency or urgent care related to a serious injury, illness or condition should visit the emergency department. Especially important if the patient is experiencing symptoms and have an existing chronic condition, including heart disease, kidney disease, or diabetes. Patients who need care for the following symptoms should visit the emergency department immediately:.

How to access: No referral required * patients need their Ontario health card and a second piece of photo ID * children need their birth certificate and their Ontario health card

Source: Ontario Health atHome healthline directory, updated December 2025

Orthopedic Rehabilitation

Musculoskeletal Assessment and Intake Clinic

Provides centralized intake, assessment and triage support for patients with musculoskeletal injuries or conditions. Patients requiring surgical joint repair or replacement are connected with Osler's surgical program. Conditions Treated:. Orthopaedic patients Arthritis Osteoporosis.

How to access: Physicians referring a patient to this clinic are requested to complete the associated referral form and fax it to the clinic for an appointment

Source: Ontario Health atHome healthline directory, updated July 2026

Outpatient Rehabilitation

Outpatient rehabilitation: services for people who have been discharged from hospital but require ongoing therapy. Outpatient rehabilitation, including: orthopedic physiotherapy, occupational therapy-hand. Occupational Therapy - Hand Orthopedic Physiotherapy Cardiac Rehabilitation.

How to access: Physician referral is required

Source: Ontario Health atHome healthline directory, updated December 2025

Neurological Rehabilitation

Neurology

The neurology team specializes in treating acute neurological disease processes and trauma. Treatment for patients with:. Stroke transient ischemic attacks spinal cord injuries multiple sclerosis traumatic brain injury cancer.

How to access: Physician referral

Source: Ontario Health atHome healthline directory, updated August 2026

Inpatient Rehabilitation

Neurology

The neurology team specializes in treating acute neurological disease processes and trauma. Treatment for patients with:. Stroke transient ischemic attacks spinal cord injuries multiple sclerosis traumatic brain injury cancer.

How to access: Physician referral

Source: Ontario Health atHome healthline directory, updated August 2026

Geriatric Psychiatry

Emergency/Crisis Services

Emergency/Crisis Services for patients who are in a crisis due to mental illness and/or substance use. The patient is first seen in Osler’s Emergency Department, then follow-up care or support is provided at the hospital or in the community with one of Osler’s community-based partners. Mobile crisis services for adults:.

How to access: Referrals not required for emergency/crisis services

Source: Ontario Health atHome healthline directory, updated November 2025

Dementia Care

General Medicine Unit

Services for adult patients with acute internal medical conditions not requiring surgery. These include:. Urinary tract infections dementia delirium gastrointestinal (GI) bleed sepsis tracheostomy care.

How to access: Physician referral required

Source: Ontario Health atHome healthline directory, updated July 2026

Palliative Care

Outpatient Service

Outpatient Services. Services offered in clinic setting and in the home when patients are no longer physically able to come to the clinic. Complex pain and symptom management support with establishing goals of care and advanced care planning support with addressing one’s physical, spiritual, emotional, social and informational needs support for patients and families facing difficult end of life decisions such as withdrawal of treatment procedures such as paracentesis and blood transfusions.

How to access: Physician or Nurse Practitioner Referral required

Source: Ontario Health atHome healthline directory, updated October 2025

Cancer Care

Oncology Clinic

Cancer services to meet the current and future needs of patients. Provides support for on-site consultation while providing ongoing services to patients receiving active treatment, living with metastatic disease, and scheduled disease surveillance. Improves access and timely consultation and continual support for cancer patients with new diagnoses, symptoms concerns, treatment toxicities and disease progression.

How to access: Physician referral required

Source: Ontario Health atHome healthline directory, updated April 2026